Sales & Admin Team (Basic + Performance Bonus + Free Pilates Studio Access )

About us

Our mission is to build strong relationships with our clients whilst maintaining the highest standards of professionalism and integrity. We believe in investing in our employees' growth and wellbeing, creating an environment where both professional and personal development thrive.

About the role

We are seeking enthusiastic and driven individuals to join our Sales & Admin Team on a full-time basis at our Pilates Studio at Kajang, Selangor . This is a pivotal role that combines sales and administrative responsibilities, offering you the opportunity to make a direct impact on our business growth and operational efficiency. You will be at the forefront of our client interactions, managing both sales initiatives and key administrative functions. This position is ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats whilst delivering exceptional results.

Key responsibilities

• Multi-Platform Content Creation: Produce short-form video reels, studio photo assets, carousel guides, and graphics tailored for Instagram, Xiaohongshu (XHS), TikTok, and Facebook.
• Social Media Management & Publishing: Maintain a consistent posting schedule across all 4 platforms, optimize copy/hashtags for regional engagement (MY/SG/TW), and monitor channel performance.
• Inbound Lead Conversion & Sales: Handle incoming DMs, WhatsApp inquiries, and phone calls; convert prospects into trial class bookings or instructor certification enrollments.
• Outbound Prospecting & Follow-Ups: Conduct proactive follow-ups with past trial leads, inactive members, and prospective trainees to meet monthly studio revenue targets.
• Campaign Execution & Promo Management: Execute promotional campaigns (early-bird discounts, bundle packages, seasonal offers) across social channels and messaging lists.
• Class & Workshop Scheduling (Admin): Manage customer class bookings, instructor shift schedules, package renewals, and system entries via the studio's booking software.
• Client Registration & Student Onboarding (Admin): Process student registrations for certification courses, manage payment receipts, issue learning materials, and archive trainee records.

What we're looking for

• Proven experience in a sales or customer-facing role, preferably within a similar industry or environment

• Strong communication and interpersonal skills with the ability to build rapport with clients and colleagues

• Excellent organisational and time management abilities, capable of juggling multiple tasks simultaneously

• A results-oriented mindset with the drive to achieve and exceed sales targets

• Attention to detail and accuracy in administrative tasks and documentation

• Problem-solving capability and the ability to think on your feet in dynamic situations

What we offer

• Competitive basic salary with performance-based bonus structure to reward your achievements
• Free access to our pilates studio, supporting your health and wellbeing as part of our commitment to employee fitness
• Full-time employment with job stability and clear career progression opportunities
• A collaborative and supportive team environment where your contributions are valued
• Ongoing professional development and training to enhance your skills and knowledge
• Exposure to diverse projects and clients, providing valuable experience and career growth
• A positive workplace culture that encourages innovation, creativity and mutual respect

Apply now

If you are excited about this opportunity and believe you have the skills and motivation to excel in this role, we would love to hear from you. Please submit your CV .We look forward to meeting you!