ACCPRO INTERNATIONAL

Associate Sales Applications Engineer
Location: Santo Tomas, Batangas
Work Schedule: Depending on business needs:
<ul>
<li>Day Shift: 9:00 AM – 6:00 PM</li>
<li>Mid Shift: 1:00 PM – 10:00 PM</li>
<li>Night Shift: 8:00 PM – 5:00 AM</li>
</ul>
Job Responsibilities
<ul>
<li>Provide technical sales support to sales managers, end customers, and distributors.</li>
<li>Coordinate internally with other departments to guide orders from initial inquiry to shipment.</li>
<li>Explain technical products to non-technical audiences, both internally and externally.</li>
<li>Work with customers and engineering to ensure products meet specified requirements.</li>
<li>Understand customer needs, including product modifications when necessary.</li>
<li>Generate quotations and conduct timely follow-ups.</li>
<li>Secure orders and monitor orders from initial inquiry to shipment.</li>
<li>Coordinate orders internally and communicate order updates to customers.</li>
<li>Build and maintain strong customer relationships.</li>
<li>Maintain positive working relationships with engineering and technical team members.</li>
<li>Assist in the preparation of the annual Order Entry Plan.</li>
<li>Record and maintain customer information in the CRM system.</li>
<li>Serve as a subject matter expert on products and capabilities.</li>
<li>Train Business Development Managers and Channel Partners on company products and capabilities.</li>
<li>Travel throughout the assigned territory as necessary, up to 10%.</li>
<li>Support marketing activities by attending trade shows and conferences.</li>
<li>Call prospective customers in target segments to add to the customer base.</li>
<li>Assist with research and development of new products.</li>
<li>Create and maintain documents</li>
<li>Support catalog part, high temperature part, profile and spike TC, and other commodity or spreadsheet-based quotations.</li>
<li>Process order entries and changes, including order dating, expediting, shipment methods, and addresses.</li>
<li>Follow up with customers regarding open quotations and order delivery status.</li>
<li>Update CRM with quotation won/lost status and reasons.</li>
<li>Determine payment status of pre-pay orders.</li>
<li>Enter customer complaints into the Complaint Log.</li>
<li>Support annual updates to Distribution Agreements and other legal documentation.</li>
<li>Complete reports and order tracking.</li>
<li>Accurately process orders in a timely manner.</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in Engineering or 2 years of experience selling and supporting the sale of similar products and services.</li>
<li>2 years of Sales Support/Customer Service experience in a manufacturing environment.</li>
<li>Prior experience selling or supporting the sale of technical products in a similar industry is preferred.</li>
<li>Experience in Sales Engineering is preferred.</li>
<li>Experience in the Power Generation, Semiconductor, Heat Treatment/Furnace, or Aerospace industry is preferred.</li>
<li>Proven record of increasing revenue and achieving results is preferred.</li>
<li>Mechanical or Industrial Engineering background is desired.</li>
<li>Strong communication, analysis, conceptual ability, pragmatism, and resourcefulness/initiative.</li>
</ul>
Work Location: In person

Sales and Application Engineer - Sto. Thomas, Batangas

Sales and Application Engineer - Sto. Thomas, Batangas

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