Sales & Back Office Coordinator

IDEA StatiCa is the leading international innovator in software for structural design. Our applications are desktop and cloud-based and enable structural engineers in more than 125 countries worldwide to accurately design structural members, as they had previously estimated.

Our Chief Executive Officer, Juraj Sabatka, is the EY Technology Entrepreneur of the Year 2020 in the Czech Republic.

As a Sales & Back Office Coordinator , you will combine commercial support with administrative and organizational coordination for the Benelux. You will ensure that quotations, orders, licenses, invoicing, and customer data are handled accurately and efficiently.

In addition, you will support commercial activities, organize meetings and events, and take responsibility for various administrative tasks required to ensure the smooth operation of the Benelux organization.

IDEA StatiCa Benelux

You will join a growing organization where you will have a broad and varied role. As a Sales & Back Office Coordinator , you will have a direct impact on the day-to-day operations of IDEA StatiCa in the Benelux.

You will combine commercial support, customer contact, administration, and organization . This gives you the opportunity to gain insight into different aspects of the business and play an important role in the continued development of the Benelux market.

What will you do?

• Manage quotations, order processing, and license administration for customers in the Benelux.
• Follow up on invoicing and outstanding payments and coordinate basic accounts receivable activities together with the finance department at headquarters.
• Support the qualification of incoming leads and ensure accurate commercial follow-up.
• Plan and coordinate meetings and appointments with customers, suppliers, and partners.
• Support the organization and practical coordination of customer events, partner activities, and local events.
• Take care of the administrative and logistical organization of local events, travel, and customer visits.
• Manage and maintain CRM data, monitor data quality, and ensure that the sales pipeline remains accurate and up to date.
• Create and maintain reports and dashboards, ensuring that relevant commercial and operational information is available and easy to use.
• Support the onboarding of new customers, including license activation and handling license-related questions and cases.
• Support the Country Representative with administrative correspondence with banks, accountants, and government authorities.
• Help further structure and streamline administrative and commercial processes to improve efficiency.

What are the requirements?

• You have experience in sales support, order administration, customer service, or a similar administrative/commercial role.
• You are highly organized, work accurately, and enjoy managing multiple tasks simultaneously.
• You have excellent verbal and written communication skills.
• You communicate professionally and with a customer-focused approach and feel comfortable interacting with customers, partners, and internal stakeholders.
• You have a strong administrative and commercial mindset and work proactively.
• You are familiar with CRM systems; experience with Salesforce is a plus.
• You have a good affinity for data and understand the importance of keeping information accurate, structured, and useful.
• You are fluent in spoken and written Dutch and English. Knowledge of French is a plus.
• You are based in the Benelux.
• Driving licence: Category B (and access to your own transportation).

Why to work with us?

• Plenty of opportunity to take independent responsibility and help shape and improve processes.
• The opportunity to further develop your commercial, organizational, and administrative skills within a growing organization.
• A competitive salary with a revenue-based bonus
• Flexibility in where and how you work, with the option to work from home and from our office in Eindhoven.
• 35 days of annual leave.

Are you interested?

If you are interested in this position, we would love to hear from you. Let us know at [email protected].

And, do not forget to attach your CV.

IDEA StatiCa is the leading international innovator in software for structural design. Our applications are desktop and cloud-based and enable structural engineers in more than 125 countries worldwide to accurately design structural members, as they had previously estimated.

Our Chief Executive Officer, Juraj Sabatka, is the EY Technology Entrepreneur of the Year 2020 in the Czech Republic.

As a Sales & Back Office Coordinator , you will combine commercial support with administrative and organizational coordination for the Benelux. You will ensure that quotations, orders, licenses, invoicing, and customer data are handled accurately and efficiently.

In addition, you will support commercial activities, organize meetings and events, and take responsibility for various administrative tasks required to ensure the smooth operation of the Benelux organization.

You will join a growing organization where you will have a broad and varied role. As a Sales & Back Office Coordinator , you will have a direct impact on the day-to-day operations of IDEA StatiCa in the Benelux.

You will combine commercial support, customer contact, administration, and organization . This gives you the opportunity to gain insight into different aspects of the business and play an important role in the continued development of the Benelux market.

• Manage quotations, order processing, and license administration for customers in the Benelux.
• Follow up on invoicing and outstanding payments and coordinate basic accounts receivable activities together with the finance department at headquarters.
• Support the qualification of incoming leads and ensure accurate commercial follow-up.
• Plan and coordinate meetings and appointments with customers, suppliers, and partners.
• Support the organization and practical coordination of customer events, partner activities, and local events.
• Take care of the administrative and logistical organization of local events, travel, and customer visits.
• Manage and maintain CRM data, monitor data quality, and ensure that the sales pipeline remains accurate and up to date.
• Create and maintain reports and dashboards, ensuring that relevant commercial and operational information is available and easy to use.
• Support the onboarding of new customers, including license activation and handling license-related questions and cases.
• Support the Country Representative with administrative correspondence with banks, accountants, and government authorities.
• Help further structure and streamline administrative and commercial processes to improve efficiency.
• You have experience in sales support, order administration, customer service, or a similar administrative/commercial role.
• You are highly organized, work accurately, and enjoy managing multiple tasks simultaneously.
• You have excellent verbal and written communication skills.
• You communicate professionally and with a customer-focused approach and feel comfortable interacting with customers, partners, and internal stakeholders.
• You have a strong administrative and commercial mindset and work proactively.
• You are familiar with CRM systems; experience with Salesforce is a plus.
• You have a good affinity for data and understand the importance of keeping information accurate, structured, and useful.
• You are fluent in spoken and written Dutch and English. Knowledge of French is a plus.
• You are based in the Benelux.
• Driving licence: Category B (and access to your own transportation).
• Plenty of opportunity to take independent responsibility and help shape and improve processes.
• The opportunity to further develop your commercial, organizational, and administrative skills within a growing organization.
• A competitive salary with a revenue-based bonus
• Flexibility in where and how you work, with the option to work from home and from our office in Eindhoven.
• 35 days of annual leave.