Sales & Broker Administration Coordinator

Sales & Broker Administration Coordinator

Loanworks | Philippines-Based Remote Team

Loanworks is looking for an organised, reliable, and proactive Sales & Broker Administration Coordinator to join our Philippines-based remote team.

In this role, you’ll provide administrative and operational support to our Managing Director, Business Development Managers (BDMs), brokers, and internal teams. You’ll assist with broker support, sales administration, marketing coordination, research, and general business activities.

Full training will be provided! Mortgage industry experience is not essential — we’re looking for someone who is eager to learn, comfortable with technology, and confident in solving day-to-day problems.

What you’ll do

• Provide day-to-day administrative support to BDMs
• Receive and distribute sales enquiries to the appropriate team members
• Prepare and send loan application packs and broker documentation
• Respond to routine broker enquiries and assist with forms, guides, and resources
• Maintain accurate broker, aggregator, and partner information in CRM systems
• Prepare reports, presentations, and business correspondence
• Assist with rate updates, newsletters, email campaigns, and marketing resources
• Support webinars, online events, and broker communications
• Conduct research on mortgage brokers and industry contacts
• Assist with other administration and business support activities as required

What we’re looking for

• Experience in administration, sales support, customer service, or marketing support
• Excellent written and verbal English communication skills
• Strong organisational skills and attention to detail
• Good Microsoft Office skills, particularly Word, Excel, and PowerPoint
• Experience with CRM systems or business software is an advantage
• Ability to learn new systems, products, and processes quickly
• Strong problem-solving skills and initiative
• Ability to manage multiple priorities and work independently in a remote environment

Mortgage, banking, lending, or financial services experience is highly regarded but not required — full training will be provided.

The ideal candidate is:

• Reliable and accountable
• Proactive and detail-oriented
• A confident communicator
• Comfortable learning and working with new technology
• Practical and solutions-focused
• Professional, adaptable, and a positive team player

Ready to join Loanworks? Apply now and become part of our growing Philippines-based team!