Sales and Business Development Executive

We are looking for a results-oriented Sales & Business Development Executive to help expand our company's client base and develop new business opportunities.

The successful candidate will be expected to actively identify potential clients, build relationships, generate enquiries, follow up leads and convert prospects into paying clients.

The ideal candidate should be confident dealing with business owners, executives, HR/administration personnel, foreign companies and individuals, and should be comfortable explaining professional services in a clear and credible manner.

KEY RESPONSIBILITIES

Business Development & Sales

• Identify and develop new business opportunities for our company;
• Proactively approach potential corporate and individual clients;
• Develop relationships with companies, expatriates, investors, foreign businesses and other potential referral sources;
• Introduce and promote SML’s visa, immigration, business licensing and administrative services;
• Understand client requirements and recommend appropriate SML services;
• Prepare quotations and proposals in coordination with the relevant internal team;
• Follow up enquiries consistently and convert qualified leads into clients;
• Maintain a healthy sales pipeline and achieve agreed monthly sales targets.

Client Relationship Management

• Build and maintain long-term relationships with existing clients;
• Identify opportunities to introduce additional services to existing clients;
• Ensure clients receive professional and responsive service throughout the sales process;
• Handle initial client questions and coordinate with the operations team when technical or regulatory advice is required;
• Maintain accurate records of client enquiries, quotations, follow-ups and sales results.

Marketing & Lead Generation

• Develop practical strategies to generate new leads;
• Identify potential corporate clients and industries that may require SML’s services;
• Develop referral relationships with relevant companies and other business partners;
• Assist in preparing marketing materials and presentations;
• Support our company's social media and digital marketing activities where required;
• Monitor market trends, competitor activities and new business opportunities.

Sales Administration & Reporting

• Maintain an updated CRM/client database;
• Prepare weekly and monthly sales reports;
• Track leads from initial enquiry through to conversion;
• Monitor sales targets and identify areas requiring improvement;
• Coordinate closely with the operations team to ensure smooth handover of new clients.

We are looking for someone who is:

• Sales-driven and commercially minded
• Confident, outgoing and comfortable approaching new people
• Excellent at building relationships
• Persistent with follow-ups without being pushy
• Professional when dealing with corporate and international clients
• Able to communicate complex services in simple language
• Self-motivated and able to work independently
• Target-oriented and accountable for results
• Organized and good at managing multiple leads simultaneously
• A good negotiator with strong interpersonal skills
• Comfortable working in a small, hands-on business environment

QUALIFICATIONS & EXPERIENCE

Minimum requirements:

• Bachelor’s degree in Business, Marketing, Communications, Management or a related field;
• 3–5 years of proven sales, business development or client acquisition experience;
• Experience in B2B sales or professional services is strongly preferred;
• Demonstrated ability to generate leads and close sales;
• Strong communication and presentation skills;
• Good written and spoken English and Mandarin is mandatory;
• Good command of Bahasa Indonesia;
• Proficient in Microsoft Office.

Candidates with experience in any of the following industries will be highly considered:

• Immigration / visa services
• Business consulting
• Corporate services
• Legal or professional services
• Business licensing
• Construction or engineering services
• Property / real estate
• Relocation services
• International education
• Travel or corporate travel
• B2B services
• Existing corporate networks and business contacts are a strong advantage.