Sales and Client Coordinator

Sales & Client Coordinator

Promozation is looking to add a Sales & Client Coordinator to our team! The ideal candidate should be highly self motivated, detail-oriented, friendly, personable, a strong sense of urgency, resourceful, creative, a quick learner and great at multi-tasking.

We are a woman owned and operated promotional products firm founded in 2012 and based in Greenville, SC. This is such a fun industry, and we are very passionate about creating the trendiest and most creative promos!

Job Responsibilities:

• Checking on the current open orders daily for the following:

• Scheduled to ship on time

• Email tracking information to clients

• Review, compare, and approve virtual proofs with a sharp eye and attention to detail

• Handle order issues with the factory in a professional & persistent manner.

• Assisting your Account Executive with the following:

• Quoting

• Writing up orders

• Setting up virtual proofs with our in house graphic designers

• Create custom idea presentations

• Search for products

• Calling vendors to get additional information or questions answered

• Obtaining shipping estimates

• Calling shipping providers (FedEx, UPS, DHL, LTL companies, couriers) to handle any delays/lost packages/delivery issues

• Placing sample requests

Requirements/Skills:

• Customer service oriented, friendly and personable
• Solution finder who approaches every challenge with a "Yes!"
• Excellent written and verbal communication skills
• Computer savvy
• Resourceful
• Quick learner
• Exceptional organizational skills
• Highly detail oriented
• Reliable and consistent
• Proficient with social media platforms, but not required
• Sense of urgency & works well under pressure when there are firm deadlines and timelines
• Great math skills
• Persistent in following up to achieve the desired end result
• Love dogs?! Tell me about yours :)
• Proactive & thinking two steps ahead
• Self motivated & takes initiative
• Bachelor's degree required

Schedule:

• 9-6 pm EST. Schedule is flexible as long as you are consistent.
• Mandatory monitoring of email & voicemail throughout the day to handle any time sensitive requests.

Benefits:

• Monthly stipend towards the cost of health insurance
• 401k match, up to 4% of salary at 6 months of employment
• Set yearly amount for free personal product samples
• 15 PTO vacation/sick days
• Office is closed for the following: New Year's Day, half day on Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and a half day on your birthday.
• Work from home (if you're local which is preferred, training will be in person the first week or so)
• Vision and Dental insurance offered
• Opportunity for a discretionary year-end bonus, determined by performance and team sales

Team Culture

• Monthly coffee workdays at local coffee shops with the team
• Fun monthly virtual team meetings
• Annual 3 Day Team Building Trip

CANDIDATES WHOSE RESUMES ARE SELECTED FOR FURTHER CONSIDERATION WILL BE INVITED TO COMPLETE AN INITIAL SCREENING VIA WILLO. THIS INCLUDES A SHORT VIDEO RESPONSE AND WRITTEN EXERCISE. PLEASE MONITOR YOUR EMAIL FOR THE INVITATION LINK AND FURTHER INSTRUCTIONS.