Sales & Client Service Specialist

About Grand Lè Mar / Why Work With Us

Grand Lè Mar is a modern menswear brand rooted in Scandinavian refinement and thoughtful design. As a rapidly growing global e-commerce destination, our physical stores and showrooms bring together craftsmanship, fabric knowledge and personalized service.

Joining our young, ambitious and international team offers the opportunity to grow alongside an expanding brand, gain insight into both e-commerce and premium retail, and create meaningful customer experiences. If you’re passionate about contemporary menswear, quality and modern style, you’ll feel at home at Grand Lè Mar.

Role description:

As a Sales & Client Service Specialist at Grand Lè Mar, you combine a confident sense of style with strong sales instincts and a genuine commitment to exceptional service. You understand client needs, build lasting relationships and drive results through proactive, professional and authentic engagement. With a passion for craftsmanship, fabrics and made-to-measure, you contribute to a focused, high-performing showroom team where quality, accountability and execution matter.

What you will do:

• Drive sales performance by identifying opportunities, engaging clients and consistently working toward ambitious targets.
• Guide clients through the Grand Lè Mar experience, providing expert advice on fit, construction, styling and made-to-measure.
• Deliver accurate made-to-measure consultations and fittings, ensuring a seamless process from measurement to order completion.
• Build long-term client relationships through personalized service, consultative selling and thoughtful follow-up.
• Maintain strong product knowledge and contribute to ongoing training and team development.
• Uphold brand standards across sales, service and showroom presentation.
• Take initiative in problem-solving and decision-making to deliver an exceptional client experience.
• Support additional responsibilities as assigned by showroom leadership.

Qualifications & Requirements:

• Self-motivated, proactive and results-driven, with a strong sales mentality and the ability to thrive in a fast-paced retail environment.
• Strong understanding of menswear, tailoring, fabrics and fit; made-to-measure experience is a plus.
• Excellent communication and interpersonal skills, with a confident, thoughtful and client-focused approach.
• Highly organized, detail-oriented and proactive in maintaining showroom standards.
• A polished personal style aligned with Grand Lè Mar’s brand identity.
• Flexible availability, including evenings, weekends and peak retail periods.