Sales & Customer Account Engineer / Program Engineer / Project Engineer

Working Hours: 08:30am - 06:00pm (Mon-Fri)

Responsibilities:

• Responsible for maintaining and expansion of existing business account.
• Understand customer requirements, product specifications, business objectives and define project scope, deliverables, timeline and work with internal stakeholders to make sure timeline are met.
• Managing NPI project from coordinating sourcing of raw materials, components, and equipment, work with suppliers on lead times, quality, and delivery schedules and monitor procurement status to meet milestone.
• Monitor manufacturing progress and productivity and resolve production bottlenecks and technical issues.
• Work with inter department to ensure products meet customer and regulatory requirements.
• Identify project risks and mitigation plans, manage delays, supply chain disruptions, and production issues, lead troubleshooting and escalation management and ensure contingency plans are in place.
• Act as the main point of contact for customers and internal stakeholders, provide project status updates and milestone reporting, manage customer expectations and change requests and coordinate meetings and presentations.
• Ensure all deliverables are completed successfully with customer approval and Support transition to mass production handover to operations team.
• To process and monitor the request for quote process, from enquiry to propose a quotation for management review.
• Establish rapport, build relationships and constant liaison with customers on future projects.
• To provide sales projection and forecast.
• Interact with internal teams on new project development.
• Liaise on assembly fixtures, tools and equipment.
• Ad-hoc projects as assigned.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma or relevant background in Mechanical / Manufacturing Engineering.
• Have good written, oral or interpersonal skills.
• Equip with good self-confident when conducting presentation.
• Have proactive negotiating skills with customers & suppliers.
• Ability in follow up sales account and maintain sales.
• Comfortable to work at East area, Changi South.