Sales and Customer Service Representative

Job Summary

We are seeking a dynamic and motivated Sales and Customer Service Representative to join our team! In this role, you will be the friendly face and voice of our company, engaging with customers both in person and over the phone to provide exceptional service. Your energetic approach will help build strong relationships, identify customer needs, and drive sales growth. This position offers an exciting opportunity to develop your communication skills, master negotiation techniques, and contribute to a vibrant team environment. Whether assisting walk-in clients or managing B2B (business-to-business) accounts, your enthusiasm and organizational skills will be vital to our success.

Responsibilities

• Greet customers warmly and assist them in selecting products or services that meet their needs
• Conduct effective negotiations to close sales and maximize customer satisfaction
• Manage B2B sales relationships by reaching out to potential business clients and maintaining ongoing partnerships
• Provide comprehensive customer service by answering inquiries, resolving issues promptly, and ensuring a positive experience
• Maintain accurate records of sales transactions, customer interactions, and follow-up actions using IT systems
• Coordinate appointments, schedule follow-ups, and organize sales activities efficiently through excellent time management

Skills

• Strong negotiation skills with the ability to influence and persuade confidently
• Excellent communication skills in English, both verbal and written
• Proven experience in customer service roles with a focus on building lasting relationships
• Knowledge of IT tools such as CRM (Customer Relationship Management) software and basic office applications
• Valid driving license with a clean driving record for transportation duties
• Effective time management and organizational skills to handle multiple tasks efficiently
• Ability to work independently as well as part of a team in a fast-paced environment

Join us to be part of an energetic team dedicated to delivering outstanding service while advancing your career! We value proactive individuals who are eager to learn, driven by results, and passionate about creating positive experiences for every customer.

Pay: £25,420.00-£41,620.00 per year

Benefits:

• Free fitness classes
• Free parking
• On-site parking

Experience:

• work: 3 years (required)

Work Location: In person