Sales & Customer Support Associate

Some people are naturally good at making others feel comfortable, figuring out what they need, and finding a way to help. KC Management Standards turns those strengths into professional experience by helping nationally recognized companies create positive customer interactions and build stronger brand connections.

The Sales & Customer Support Associate position is built for people who enjoy the customer side of the job first. You'll work in person with local businesses throughout Kansas City on behalf of the AT&T Business brand, helping customers understand available services, working through questions, and supporting sales and enrollment. The products can be taught – we're looking for the communication skills and service mindset you bring to the conversation.

Responsibilities of the Sales & Customer Support Associate

• Make each customer interaction feel helpful and comfortable while creating a positive introduction to the AT&T brand.
• Listen for questions, frustrations, or priorities and use them to guide the conversation in a useful direction.
• Become familiar with AT&T Business services and brand messaging so you can give straightforward answers without overwhelming customers with technical information.
• Work through questions or hesitation with patience while helping customers understand available options.
• Support interested customers through sales and enrollment while maintaining a positive brand experience.
• Share recurring questions and customer feedback with other Sales & Customer Support Associate team members to help strengthen future brand interactions.

Qualifications of the Sales & Customer Support Associate

• Naturally patient, personable, and good at making people feel comfortable.
• Experience helping customers, guests, or clients in any environment is valuable.
• Able to stay calm, helpful, and conversational when answering questions or working through concerns.
• Restaurant, serving, bartending, barista, hospitality, retail, front desk, or customer service experience can translate especially well to this role.
• Interested in representing a nationally recognized brand while learning new professional skills.
• Entry-level friendly; no previous AT&T, telecommunications, B2B, or traditional sales experience is required.

Great customer service can shape the way someone remembers a brand long after the conversation ends. As a Sales & Customer Support Associate, you'll learn how to turn the people skills you already have into stronger communication, customer engagement, and sales experience. If you're ready to build on those strengths, apply today to grow as a Sales & Customer Support Associate with KC Management Standards.

Pay: $900.00 - $1,200.00 per week

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Professional development assistance

Work Location: In person