Sales & Dispatch Administrator

Wespine Industries Pty Ltd is the leading plantation softwood sawmilling company, with operations based 15 minutes from Bunbury in Dardanup West. Wespine is a market leader in supplying softwood timber to the national building and packaging industries, with a strong culture of continuous improvement and ongoing investment in its manufacturing operation and management support systems.

Our Sales & Dispatch team is the link between our mill and our customers across Australia, making sure every order is processed accurately and every load leaves site on time. We're looking for an organised, customer-focused administrator to join the team for the next 12 months.

Our people are integral to our success, and we believe in investing in our employees through career pathways, learning opportunities and a culture based on engagement and support. We are an equal opportunity employer and strongly encourage candidates from a wide range of backgrounds to apply.

The role

The Sales & Dispatch Administrator is a full-time, 12-month fixed-term contract to cover parental leave.

Reporting to the Senior Sales Executive – WA, you'll keep our sales-to-dispatch process running smoothly and safely. You'll be the day-to-day point of contact for customers and transport partners, and you'll make sure every load that leaves site is correctly documented, invoiced and delivered on time.

Responsibilities include:

• Receiving, entering and confirming customer orders accurately, including pricing, product codes, quantities and delivery details.
• Keeping customers informed day to day operations and resolving queries promptly.
• Coordinating daily dispatch with our Dispatch team and transport companies.
• Dispatching and invoicing all product leaving site accurately.
• Maintaining customer accounts and master data.
• Processing pricing and rebate credits, supporting export sales and raising purchase orders.
• Reporting on sales, dispatch and customer data, and identifying and correcting pricing and stock discrepancies.
• Making sure drivers and transport partners are inducted and following site safety requirements.
• Working closely with our Sales, Dispatch, Finance and Production teams.

About you:

• Previous experience in an administrative role will be highly regarded.
• Tertiary qualifications in Marketing, Sales or Administration would be highly regarded, but are not essential.
• Strong computer skills, including Microsoft Office.
• Experience with Syspro or a similar ERP system, or the ability to learn a new system quickly.
• Knowledge of timber or building products would be an advantage, or a willingness to learn.
• Strong attention to detail in data entry, pricing and documentation.
• Excellent customer service and communication skills, both written and verbal.
• The ability to multi-task, prioritise competing demands and work well under pressure.
• A strong commitment to safety and the ability to work both autonomously and as part of a team.
• A current driver's licence.
• The ability to move around an industrial site and wear required PPE.
• Must be able to pass a pre-employment medical, including a drug and alcohol test.
• Must be able to obtain a clean National Police Clearance.

What we offer:

• Full-time, 12-month fixed-term role
• On-the-job training in our sales and dispatch systems, including Syspro
• Exposure to a national timber supply business
• A supportive, team-focused environment
• Competitive salary package
• Uniform supplied
• Employee discount options
• On-site physio

How to apply:

If you'd like to be part of a successful and supportive team, please use the "Apply Now" function below. Include a cover letter outlining why you're the best candidate for this position, along with your resume.

Applicants must have the right to work in Australia. Only shortlisted candidates will be contacted.