Sales & Office Administration Coordinator

The Role

We're looking for an organized, people-oriented professional to support our sales team and keep our office running smoothly. This is a hybrid role: about half your time will go to sales support (customer communication, quotes), and the rest to office administration. If you enjoy variety, like being the person others count on, and want to learn a technical product in the manufacturing industry, this is a strong place to grow.

What You'll Do

Sales Support

• Respond to customer inquiries by phone and email, and route technical questions to the right person
• Prepare shipping quotes
• Maintain customer and lead records in our CRM and keep the sales pipeline up to date
• Support trade show preparation, mailings, and marketing material distribution
• Follow up with existing customers on service, calibration, repeat business and Training class preparation

Office Administration

• Serve as the first point of contact for visitors and incoming calls
• Maintain organized digital and physical filing systems
• Assist with scheduling, travel arrangements, and meeting preparation
• Support general office operations and special projects as needed

What We're Looking For

• 1–3 years of experience in sales support, customer service, or office administration (or a strong desire to learn)
• Clear, professional written and spoken communication
• Comfortable with Microsoft Office (Word, Excel, Outlook); CRM or Accounting experience is a plus
• Highly organized, detail-oriented, and able to juggle multiple priorities
• A friendly, dependable attitude and willingness to pitch in wherever needed
• Interest in manufacturing, engineering, or technical products is a plus

Pay: $15.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person