PORClean India

Position: Sales &amp; Operations Executive
Job Responsibilities
<ul>
<li>Sales Pending &amp; Outstanding Management: Follow up on pending sales orders, outstanding payments, and overdue accounts. Coordinate with customers and ensure timely payment collection.</li>
<li>Doctor Relationship Management: Communicate with doctors professionally, understand their concerns, handle complaints, and provide appropriate solutions.</li>
<li>Good Communication Skills: Maintain clear, confident, and professional communication with doctors, customers, and internal team members.</li>
<li>Problem-Solving Skills: Listen carefully to doctors' problems, speak politely, understand the issue, and provide practical solutions in a timely manner.</li>
<li>Customer Relationship Management: Build and maintain positive relationships with doctors and customers to ensure satisfaction and long-term business relationships.</li>
<li>Operations Support: Handle basic operational and administrative tasks, maintain records, coordinate with the team, and ensure smooth daily operations.</li>
<li>Coordination &amp; Follow-up: Coordinate with the sales and operations teams regarding pending orders, payments, customer queries, and other business activities.</li>
<li>Reporting: Maintain accurate records of sales follow-ups, outstanding payments, complaints, and operational activities.</li>
</ul>
Mandatory Skills &amp; Requirements
<ul>
<li>Excellent verbal communication and interpersonal skills.</li>
<li>Polite, professional, and solution-oriented approach.</li>
<li>Ability to handle doctors' queries and complaints calmly and confidently.</li>
<li>Experience or ability to manage sales pending orders and outstanding payments.</li>
<li>Basic knowledge of operational and administrative work.</li>
<li>Good follow-up, coordination, and problem-solving skills.</li>
<li>Basic computer knowledge, including MS Excel and email.</li>
<li>Ability to manage multiple tasks and complete work on time.</li>
</ul>
Preferred Candidate Profile
<ul>
<li>Candidates with experience in sales coordination, customer relationship management, healthcare, or medical-related businesses will be preferred.</li>
<li>Must be responsible, disciplined, patient, and professional in dealing with doctors and customers.</li>
</ul>
Key Expectation: The candidate must be able to manage sales pending and outstanding payments, communicate politely with doctors, resolve their problems by providing suitable solutions, and support day-to-day operational activities.
Job Details
<ul>
<li>Mode of Work: Work from Office</li>
<li>Working Days: 6 Days a Week</li>
<li>Head Office: B-601, Times Square 2, Off Sindhu Bhavan Road, Thaltej, Ahmedabad, Gujarat – 380059</li>
</ul>
Pay: ₹20,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
<ul>
<li>Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)</li>
</ul>
Education:
<ul>
<li>Bachelor's (Preferred)</li>
</ul>
Experience:
<ul>
<li>1year: 1 year (Required)</li>
</ul>
Location:
<ul>
<li>Ahmedabad, Gujarat (Required)</li>
</ul>
Work Location: In person

Sales and Operation

Sales and Operation

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