Sales & Operations Associate

Summary: Manufacturing business seeking intelligent and hard working new hire to help with sales/customer support and operations with an emphasis on helping design and setup soap-making systems.

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Position: Sales/Customer Support and Operations

Location: La Porte, IN

Experience: 0+ Years

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Job Description: We are looking for someone to help with inbound sales, customer support, and hands on in general operations/system setups.

All sales are inbound (no cold calling). You will be helping customers select machinery and equipment for producing soap and cosmetic products. Most of our customers are small businesses, so your job is to help them select the right products to help their business grow. You will get to work hands on with our equipment and help with various areas of soap/lotion/cosmetic products production. Setting up our systems and hands on experience using our equipment will be an important part of your job, in addition to helping to improve systems efficiency and ease of use. You’ll be expected to wear multiple hats and work in multiple areas of the company. Some travel will be required for initial training and team meetings.

Typical Day:

• Selling machinery to customers
• Answering the phone
• Customer support
• Answering emails
• Assist creating content for website, blog posts and social media accounts
• Misc special projects
• Part of the week will be spent focusing on working with and using the equipment that you are selling.

Required:

• Detail-oriented
• Strong computer skills
• Ability to lift 50lbs

What We're Looking For:

• Outgoing and personable
• Comfortable working in chaotic environments and making decisions with minimal guidance or feedback
• Strong problem-solving skills
• Strong writing skills
• Highly organized
• Can confidently speak in public
• Tech savviness

Job Type: Full-time

Benefits:

• Paid time off

Work Location: In person

Work Location: In person