T
Thomas Cook
Sales & Ops Exec NBFC
Skills
CRMCompliance
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹400,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
- Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets
- Achieve the assigned revenue targets on a monthly / quarterly / annual basis
- Responsible for margin management
- Explore new markets to penetrate & achieve the benchmarked conversion ratio
- Responsible for smooth on-boarding of customers and conduct seamless operations
- Responsible for high accuracy and setting excellent customer service standards
- Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport
- Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
- Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
- Maintain effective co-ordination between the customer and the branch service delivery team
- Responsible to report the actual daily position to dealing room
- Be a team player and ensure a cohesive working
- Relationship management with the customers for a long term mutually beneficial business association
- Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
- Analyzing the CRM data and refining / sharpening the approach of the team
- Giving inputs to the Digital Marketing team about customer trends and preferences
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