SCCI Alphatrack Ltd

airwave connect | Sales | Full-time, Permanent | Billingshurst based About the role
At airwave connect, we bring people, places and technology together through connected solutions. We're looking for an organised and proactive Sales &amp; Order Coordinator to join our Sales team, supporting the delivery of customer orders and sales activities across the business.
You'll play an important role in coordinating orders, supporting customer enquiries and maintaining effective communication between customers, suppliers and internal teams. This is an opportunity for someone who enjoys building relationships, managing multiple priorities and providing excellent customer service while contributing to business growth.
Key responsibilities
<ul>
<li>Coordinate and process customer orders, ensuring accurate and timely fulfilment.</li>
<li>Provide administrative and commercial support to the Sales Team.</li>
<li>Act as a key point of contact for customers, suppliers and internal stakeholders.</li>
<li>Manage customer enquiries, order updates and warranty-related issues.</li>
<li>Support stock purchasing, inventory management and supplier relationships.</li>
<li>Maintain accurate records, customer information and documentation within business systems.</li>
<li>Assist with invoicing, quotations, site survey coordination and tender administration activities.</li>
<li>Support the development of customer relationships and identify opportunities within existing accounts.</li>
</ul>
About you
You'll be organised, customer-focused and comfortable managing a variety of sales coordination and administrative tasks within a busy working environment. You'll ideally have:
<ul>
<li>Previous experience in a customer service, sales support or administrative role.</li>
<li>Strong organisational skills and excellent attention to detail.</li>
<li>Outstanding written and verbal communication skills.</li>
<li>Confidence using Microsoft Office and business systems.</li>
<li>Experience using CRM systems would be advantageous.</li>
<li>The ability to manage competing priorities and work effectively in a fast-paced environment.</li>
<li>A professional, proactive and customer-focused approach.</li>
</ul>
Why join airwave connect?
You'll be joining a collaborative team where your contribution will directly support customer satisfaction, operational efficiency and business growth. If you're organised, motivated and looking for an opportunity to develop your skills within a growing sales environment, we'd love to hear from you.
Job type: Full-time, permanent
Location: Billingshurst office, with travel to company locations and customer sites as required
Holiday: 22 days per annum plus your birthday off
Healthcare cash plan
Driving licence: A full, valid UK driving licence is required.
Ready to take the next step? Apply today.
Pay: £28,000.00-£32,000.00 per year
Work Location: In person

Sales and Order Coordinator

Sales and Order Coordinator

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