Sales and Order Processing Clerk

Overview

Join our dynamic team as a Sales and Order Processing Clerk, where your enthusiasm and organizational skills will drive our customer satisfaction and operational efficiency. In this vital role, you will manage sales administration tasks, process customer orders accurately, and support the sales team with essential administrative functions. Your proactive approach will ensure seamless communication between customers, suppliers, and internal departments, contributing to our company's growth and success. This position offers an engaging environment where your computer literacy, communication skills, and attention to detail will shine.

Responsibilities

• Process customer orders efficiently using our Dimension Pro system, ensuring accuracy and timeliness.
• Maintain detailed records of sales transactions, order statuses, and customer interactions using Microsoft Excel and Microsoft Word.
• Manage incoming inquiries via phone, email, and chat with professional communication skills, providing excellent customer service at all times.
• Support sales administration by updating databases, generating reports, and organizing documentation to streamline workflow.
• Assist in inventory management by monitoring stock levels and coordinating with suppliers for order fulfillment.
• Prioritize tasks effectively using time management skills to meet deadlines while maintaining high-quality work standards.

Experience

• Proven administrative experience in a sales or customer service environment.
• Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook.
• Familiarity with Dimension Pro is desirable but full training will be provided for the right candidate.
• Strong communication skills in English—both written and verbal—are essential for clear interactions with clients and team members.
• Demonstrated computer literacy with the ability to quickly adapt to new IT tools or software platforms.
• Excellent organizational skills paired with effective time management to handle multiple tasks efficiently.
• Previous experience in sales administration or order processing roles will be advantageous for success in this position.

Embark on a rewarding career where your organizational prowess and customer-focused mindset will make a tangible difference!

Pay: £25,420.00-£30,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person