Sales and PM Associate

Accuracy in every detail. Support across every property.

Hi! We're Smartsourcing, and we're hiring a full-time, onsite Sales and PM Associate — the detail-oriented specialist who ensures sales and property management records are accurately entered, compliance requirements are met, and both departments receive reliable backup support.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About the Role

The Sales and PM Associate plays a key role in supporting both the Sales and Property Management departments by ensuring compliance requirements are met and property and sales details are accurately entered into the system. This role operates within a structured environment with established processes and requires strong attention to detail, clear written communication, and the ability to consistently manage administrative and repetitive tasks while providing backup support across both departments.

Key Responsibilities

**Compliance Checking**

• Conduct compliance checks on sales and property management files and documents against established checklists and procedures.
• Verify that forms, agreements, and supporting documents are complete, accurate, and correctly signed before processing.
• Identify missing or inconsistent details and follow up with the relevant team to resolve them.
• Escalate compliance gaps or unfamiliar issues to the trainer in line with procedures.
• Keep compliance trackers up to date for assigned files.

Sales Administration Support

• Enter and update sales details accurately in the system under guidance.
• Prepare and process routine sales documentation using templates.
• Track sales file milestones and follow up outstanding items.
• Maintain complete and accurate sales records.

**Property Management Administration Support**

• Enter and update property management details accurately in the system under guidance.
• Process routine property management administrative tasks as directed.
• Maintain accurate tenancy, owner, and property records.
• Follow defined PM process flows and flag issues to the trainer.

**Cross-Department Backup & Communication**

• Act as backup across the Sales and PM departments, covering tasks during peak workloads or absences.
• Prioritize and switch between Sales and PM tasks as directed.
• Communicate clearly and professionally with onshore teams via email.
• Provide status updates and escalate issues appropriately.

Data Entry, Records & Operational Support

• Enter details accurately into the system for both Sales and PM.
• Maintain digital files, trackers, and records in line with internal procedures.
• Learn and adapt to new processes quickly once training is provided.
• Complete ad hoc administrative tasks as required.

Artificial Intelligence (AI) Readiness and Digital Enablement

• Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations.
• Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered.
• Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration.

What You'll Need to SucceedExperience

• At least 1 year of administrative experience required (ideally longer), with stable tenure of at least 1 year per employer;
• Australian back-office experience in property management or sales administration preferred; local (PH) real estate or property management experience is an advantage

Education & Certifications

• College-level education preferred; a background in Business Administration, Office Administration, Real Estate, or a related field is advantageous but not required

Benefits

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops

We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.

***Bring your attention to detail, your accuracy, and your adaptability. Apply now.***

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Employee stock ownership plan
• Free parking
• Fuel discount
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided

Work Location: In person