Sales & Project Administrator

About the role

This role encompasses sales, project and major works billing, contractual maintenance and PM administration, AR aging management, Epicor system administration, and general sales and after-sales support.

Key responsibilities

• Manage quotations, costing, and billing for local, overseas, and project customers
• Handle billing specifically for major repair works and after-sales projects
• Manage overseas billing and project monitoring
• Handle project documentation post-handover
• Liaise with Finance and Supply Chain on logistics and billing matters
• Prepare and generate PM quotations and new contract agreements
• Manage monthly PM billing for contractual maintenance and after-sales services
• Coordinate maintenance schedules with the MST team upon contract award
• Maintain and update the main AR Aging master list with Finance (for Sales, Projects, and Major Repairs).
• Review outstanding balances, match against POs, and conduct weekly/monthly follow-ups.
• Coordinate with AM and BD for accounts outstanding >3 months (joint calls/emails).
• Ensure final billing and outstanding items are closed with Finance.
• Update and maintain new spare-part listings, pricing, and billing parameters in Epicor.
• Ensure spare-part information and pricing remain accurate and current.
• Assist AM with after-sales and new equipment quotations.
• Participate in co-calls with MCSTs for after-sales maintenance follow-up.
• Perform other duties assigned by the AM.

Job Requirements:

• 5.5-day (alternate Saturday) workweek.

• Minimum Diploma in any discipline with 2 -3 years of work experience in similar capacity.

• Ability to communicate at different levels within the organization.

• Have initiative and ability to work independently in a fast-paced environment