Sales and Project Coordinator

KEI Steam Solutions, Inc. provides steam and condensate solutions to industrial and commercial facilities, including boiler room solutions, engineering, equipment, training, and steam system optimization.

We are looking for a highly organized, motivated Sales and Project Coordinator to support our sales team, customers, vendors, and project activities. This position is ideal for someone who enjoys working with customers, coordinating multiple projects, solving problems, and keeping projects moving from initial inquiry through completion.

Position Summary

The Sales & Project Coordinator will serve as an important connection between customers, sales representatives, engineering, vendors, and operations.

The successful candidate will coordinate sales opportunities and projects, review quotations and documentation, track orders and schedules, communicate with customers, vendors, and KEI team members, and help ensure projects are completed accurately, on time, and within budget.

Key Responsibilities

Sales Support

• Support the sales team with customer inquiries, quotation reviews, proposals, and follow-up.
• Organize sales quotes, purchase orders, and project documentation.
• Enter and maintain customer and opportunity information.
• Track open quotations and follow up on outstanding opportunities with sales team.
• Communicate with customers regarding product availability, pricing, delivery, and project status.
• Help identify customer needs and coordinate the appropriate KEI solution.

Project Coordination

• Coordinate projects from order placement through completion.
• Create and maintain project schedules and status updates.
• Track equipment, valves, steam traps, control valves, and other project materials.
• Coordinate with manufacturers, suppliers, contractors, and customers.
• Monitor delivery dates and communicate schedule changes.
• Review project documentation for accuracy and completeness.
• Assist with project closeout and customer follow-up.
• Identify potential delays or issues and communicate them to the appropriate team members.

Customer Service

• Serve as a professional point of contact for customers throughout the sales and project process.
• Respond promptly to customer questions and requests.
• Develop strong, long-term customer and vendor relationships.
• Help resolve order, delivery, and project issues.
• Maintain a high level of professionalism and customer service.

Administrative & Team Support

• Maintain organized electronic and paper project files.
• Assist with sales reports reviews.
• Track open quotes, orders, projects, and follow-up activities.
• Assist with scheduling training seminars, site audits, and customer visits.
• Support marketing and customer communication activities as needed.
• Perform other duties that support KEI's sales and project operations.

Qualifications

Required:

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to communicate effectively with customers, vendors, sales personnel, and technical staff.
• Professional, dependable, and customer-focused attitude.

Preferred:

• 2+ years of experience in sales coordination, project coordination, customer service, construction, manufacturing, engineering, or industrial equipment.
• Experience working with industrial equipment, mechanical systems, steam systems, boilers, valves, or process equipment.
• Experience reading quotations, purchase orders, technical documents, or equipment specifications.
• Technical or mechanical aptitude.

What We're Looking For

The ideal candidate is someone who:

• Takes ownership and follows tasks through to completion.
• Is comfortable working in a fast-paced environment.
• Can prioritize competing deadlines.
• Enjoys working with both people and technical products.
• Is proactive about identifying problems before they become larger issues.
• Communicates clearly and professionally.
• Is willing to learn the fundamentals of steam systems, boilers, valves, and condensate systems.
• Works well independently while being a strong team player.

Why Join KEI Steam Solutions?

• Opportunity to work with a specialized industrial steam and energy solutions company.
• Exposure to engineering, sales, equipment, and project management.
• Opportunity to develop technical knowledge of steam and condensate systems.
• Work directly with customers, manufacturers, contractors, and industry professionals.
• Opportunity for professional growth and increased responsibility.

Compensation & Benefits

Benefits may include:

• [401(k) w/ match]
• [Paid Time Off]
• [Company Holidays]
• [Bonus/Profit Sharing]
• [Voluntary Benefits: Group Universal Life, Group Voluntary Accident, Critical Illness]

How to Apply

Please submit your resume and a brief summary of your experience to:

KEI Steam Solutions, Inc.
Email: [email protected]
Subject: Sales & Project Coordinator Application

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Work Location: In person