Sales and service Manager

About the role

We are seeking an experienced and dynamic Sales & Service Manager to lead our operations in Johor Bahru. This is a full-time position that offers a unique opportunity to manage and drive the sales performance of our branch whilst leading a sales and service team. You will be responsible for achieving sales targets, developing business strategies, and ensuring exceptional customer service delivery. This role is critical to our regional success and offers significant scope for career development within a growing organization.

Key responsibilities
Develop and implement sales strategies to achieve and exceed branch revenue targets and business objectives

• Lead, motivate and manage the sales team, providing coaching, training and performance feedback to drive individual and team excellence
• Build and maintain strong relationships with key customers and accounts, identifying opportunities for business expansion and retention
• Monitor sales performance metrics and analyze market trends to inform strategic decision-making and competitive positioning
• Oversee day-to-day branch operations, ensuring efficient workflows and adherence to company policies and procedures
• Manage branch budgets and financial performance, ensuring profitability and cost-effective resource allocation
• Recruit, onboard and develop high-performing sales and support staff
• Liaise with head office and other departments to ensure seamless coordination and communication
• Represent the company professionally at customer meetings, industry events and networking opportunities

What we're looking for

Proven track record of success in a sales management role within the manufacturing, distribution or related industry

• Minimum 5 years' experience in sales/service management with demonstrated ability to lead teams and achieve targets
• Strong understanding of the compressed air treatment and filtration industry, or proven ability to quickly learn technical product knowledge
• Excellent sales acumen with the ability to develop effective sales strategies and drive revenue growth
• Outstanding leadership and people management skills, with the ability to inspire and motivate teams
• Demonstrated ability to build and maintain strong customer relationships and identify new business opportunities
• Strong analytical and problem-solving skills with proficiency in sales reporting and data analysis
• Excellent communication and interpersonal skills in both English and Malay
• Proven ability to manage budgets and operate profitably within financial constraints
• Willingness to travel within the region as required
• Diploma or Bachelor's degree in Business Administration, Sales, Marketing or a related field is preferred

What we offer

We are committed to supporting the professional growth and wellbeing of our employees. We offer attractive remuneration and clear pathways for career advancement within a dynamic and growing organization. We foster a collaborative work environment where your contributions are valued and recognized.

About us

We are a leading provider of high-quality air filtration solutions serving the automotive, industrial and commercial sectors. With a commitment to innovation, reliability and customer excellence, we have established ourselves as a trusted partner for businesses throughout the region. Our mission is to deliver quality products and services that enhance operational efficiency and performance for our customers. We are a dynamic, growing company with a strong market presence and ambitious plans for continued expansion.

If you are a motivated sales leader with a passion for driving business growth and leading high-performing teams, we would love to hear from you.