Sales and Service Manager - Pump Division

Pump Service Manager | Sydney-Based | Up to $150k + Vehicle + Bonuses + Super

The Company:

With a reputation for delivering expert pump maintenance and repair solutions, this organisation specialises in servicing a wide range of pump systems, from submersible and end suction units to pressure systems and hydraulic setups. Their approach is tailored and proactive, offering customised maintenance plans, thorough inspections, and rapid-response repairs to minimise downtime.

Known for their technical expertise and commitment to safety, they support industrial, commercial, and municipal clients with solutions designed to optimise performance and extend equipment lifespan. Whether it's routine servicing or emergency callouts, their team is equipped to handle it all with precision and professionalism.

The Role:

This isn't just a service role; it's a leadership seat in a high-performing NSW ops team. If you know your way around pumps, people, and P&Ls, and you're ready to drive safety, performance, and customer satisfaction, this one's got your name on it. This role is based out of the Head Office in Fairfield, but you will be also tasked with seeing customers and sites on a regular basis. Day-to-day duties involve:

• Leading a tight-knit team of techs, schedulers, sales and estimators
• Owning the day-to-day - from pump inspections to fault diagnosis, quoting, installs, and rebuilds
• Driving safety, compliance, and customer satisfaction across the board
• Shaping KPIs, mentor apprentices, and keep the P&L humming
• Being the go-to for emergency field support and technical escalation

The Candidate:

We're looking for someone that knows, all about submersible pumps and has experience managing a fast-paced team within this industry. An acute understanding of scheduling, operations, sales and service would be required to perform this role. Ideally what you would bring to the role is:

• Hands-on pump experience (inspection, repair, rebuild, installation and servicing)
• Leadership experience, managing sales, service and scheduling/administration
• A knack for juggling priorities, people, and performance metrics
• Calm under pressure, sharp with customers, and fluent in WHS

The Package:

You're not just managing you're influencing culture, performance, and growth. You'll be backed by a GM who listens and a CEO who invests, and You'll have the tools, the team, and the trust to make things happen.

• Up to $150k base + Super
• Company vehicle (fully maintained)
• Performance bonuses that actually reward performance
• Autonomy, ownership, and a direct line to senior leadership

If you have the above criteria apply below, or phone Ian on (07) 3172 2086 3172 2086) for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au