Sales & Solutions Representative

Clibase Technology Inc. provides advanced Point-of-Sale (POS) and Enterprise Management System (EMS) solutions designed for businesses in the Food & Beverage, Retail, and Service industries. Our platform enables merchants to manage sales, inventory, reporting, staff attendance, and operations in real-time, helping businesses scale efficiently through technology.

We are looking for a Sales and Solutions Specialist who can understand business challenges and present Clibase solutions that help clients improve efficiency, visibility, and growth.

Position Purpose

The Sales and Solutions Specialist is responsible for identifying business opportunities, understanding client operational challenges, and presenting Clibase Technology solutions that address those needs.

This role combines consultative sales and solution advisory, ensuring that potential clients clearly understand how Clibase technology can improve their operations, reporting, and business management.

The position plays a critical role in expanding Clibase’s merchant network while ensuring that new clients are properly qualified, guided, and successfully onboarded.

Key Responsibilities

1. Lead Qualification

• Identify and engage potential business clients in industries such as restaurants, cafés, retail stores, pharmacies, gyms, clinics, and service businesses.
• Conduct outreach through calls, visits, online channels, and referrals.
• Build and maintain a strong pipeline of qualified prospects.

2. Client Discovery and Business Analysis

• Conduct exploratory discussions to understand client business operations, current systems, and pain points.
• Identify opportunities where Clibase technology can improve sales monitoring, inventory control, reporting, and operational efficiency.
• Properly qualify leads before moving them to the next stage of the sales cycle.

3. Product Demonstration and Presentation

• Conduct product demonstrations and presentations of the Clibase POS and Enterprise Management System.

• Explain system capabilities such as:

  • Sales and real-time reporting
  • Inventory and recipe management
  • Timekeeping and staff monitoring
  • Loyalty programs and customer management
  • Multi-branch business operations

4. Proposal Preparation and Sales Process Compliance

• Prepare proposals aligned with the client’s business requirements.
• Ensure all proposals undergo internal approval before sending to clients.
• Maintain proper documentation and follow the Clibase Sales Process.

5. Client Relationship Management

• Maintain professional relationships with prospective and existing clients.
• Coordinate with internal teams (Customer Support, Technical Team, Logistics) for smooth client onboarding.
• Ensure clients have a clear understanding of the system capabilities and expectations.

6. Sales Reporting and Pipeline Monitoring

• Maintain accurate records of leads, opportunities, and sales activities.

• Submit monthly sales performance reports, including:

  • Pipeline status
  • Sales conversions
  • Client feedback and insights

• Provide recommendations to improve sales strategies and market reach.

Performance Goals

The Sales and Solutions Specialist is expected to:

• Achieve assigned monthly and quarterly sales targets
• Maintain a healthy and active sales pipeline
• Deliver high-quality product demonstrations
• Ensure compliance with the Clibase Sales Process
• Contribute to the growth of Clibase Technology’s client network
• Provide consultative guidance that helps businesses improve their operations through technology

Qualifications

• Bachelor’s degree in Business, Marketing, Information Technology, or related field
• Experience in sales, account management, or business development is an advantage
• Strong communication and presentation skills
• Ability to understand business operations and recommend technology solutions
• Organized, detail-oriented, and process-driven
• Self-motivated with strong accountability in achieving sales targets
• Willing to conduct client meetings, demos, and field visits when necessary

Why Join Clibase Technology?

• Work with a fast-growing technology company
• Be part of building solutions that empower thousands of businesses
• Opportunity for professional growth and leadership development
• Collaborative team environment focused on innovation and service
• Monthly incentive commission of 30k to 150k

Guiding Principle

At Clibase Technology, we believe that integrity, diligence, and service should guide our work.

“Commit to the Lord whatever you do, and He will establish your plans.”
— Proverbs 16:3