Sales & Support Admin

HydroNeo is a rapidly expanding international startup focused on delivering Smart Farming solutions for the global aquaculture industry. Our vision is to evolve our Smart Farm Management System, where we are already the market leader in Thailand, into the HydroNeo Aquaculture Super App, providing comprehensive solutions for farmers and the industry. Backed by leading Thai and international investors, BOI promoted, and with a team of 30+, we're poised for significant growth.

We are looking for a detail-oriented and proactive Sales & Support Admin to support our Sales and Customer Support teams with administrative, financial, and organizational tasks. You will help ensure our internal processes run smoothly and enable our frontline teams to focus on what they do best – serving our customers.

Full-time and part-time roles available.

Tasks

• Prepare and send invoices, quotations, contracts, and official letters
• Track payments, update records, and follow up on outstanding invoices
• Manage and document affiliate commission payments
• Check and process travel and expense claims from support staff
• Maintain accurate customer files and internal records
• Support general coordination and documentation tasks for the Sales and Support teams
• Help enforce internal processes and quality standards
• Create reports to leadership and for the external accounting service provider

Requirements

• Proven experience in an administrative, finance, or operations support role
• Strong organizational skills and attention to detail
• Good understanding of basic finance/admin tasks (e.g., invoicing, expense checks)
• Proficiency in Microsoft Office and Google Workspace (especially Excel/Sheets)
• Reliable, responsible, and process-oriented work ethic
• Good communication skills in Thai (written & spoken) and able to understand English as our team is very international
• Must be based in Bangkok and able to work on-site

Benefits

Why Join Us?

You’ll be part of a purpose-driven, multicultural team working on innovative solutions in one of the world’s most important industries. This is a great opportunity to grow professionally in a fast-paced startup environment.

Also, we provide:

• A competitive salary and other perks
• Employee Stock Options (ESOP) to financially participate in the success of the company
• Flexible work environment (e.g. office hours) with a focus on results
• Meaningful work in an award-winning startup with the opportunity of creating real impact
• Close collaboration with the leadership team and low hierachies
• International work environment in a great team
• Very steep learning curve due to our open and performance-based culture
• Great office within 10 minutes' walk to MRT Samyan station and BTS Silom station in Silom / Bang Rak

Join our dynamic startup team and play an important role in driving our success!