Sales & Tech Support

Responsibilities

• Services existing accounts, obtains orders, and establishes new accounts by receiving and initiating phone calls, along with sending and receiving e-mails.
• Focuses sales efforts by studying existing and potential accounts.
• Enters orders by referring to price lists, product literature, and sales history.
• Keeps management informed by submitting activity and results reports.
• Monitors competition by gathering current marketplace information on pricing, products, and new products.
• Recommends changes in products, services, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making management recommendations.
• Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Provides historical records by maintaining records on product and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Provides basic technical and troubleshooting support to customers.
• Occasional travel to elevator association group meetings, conventions, and customer facilities.

Qualifications

• Sales experience preferred.
• Strong analytical and critical thinking abilities, organizational, attention to detail, time management, and proactive problem-solving skills.
• Ability to communicate positively and effectively with other departments and management.
• Proactive with a strong sense of urgency to deadlines; curious and resourceful. Proven ability to operate independently while managing and prioritizing daily tasks.
• Strong customer service and interpersonal skills, along with the ability to effectively interact with co-workers.

Job Type: Full-time

Pay: $42,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have any technical ability working with electronics?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 5 years (Required)

Work Location: In person