Sales & Technical Support Engineer – Semiconductor (Clark/Manila)

About Us

Build Precision. Lead Innovation. Grow Your Career.

We are a Singapore-based precision engineering company serving the semiconductor industry, with our headquarters and manufacturing operations in Singapore and Malaysia. We provide high-quality semiconductor products, spare parts, change kits, and customized components to customers across the region.

Our expertise includes:

• Precision machining for the semiconductor industry
• R&D and manufacturing of advanced ceramic components
• Design and manufacturing of Test Sockets and Conversion Change Kits

We are a stable and growing company that offers a collaborative, hands-on working environment where employees are valued, empowered to contribute, and given opportunities for professional growth.

Job Summary

We are looking for a Sales & Technical Support Engineer to support our growing semiconductor business in the Philippines.

This is a hands-on, customer-facing role combining technical support and sales. You will work closely with semiconductor customers in Clark, Manila and other locations across the Philippines, providing on-site support for our spare parts, change kits, test sockets, and customized components used on semiconductor test handlers.

The role includes installation, assembly, testing, troubleshooting, product evaluation and order delivery follow-up, as well as developing customer relationships, identifying new business opportunities and converting successful product evaluations into actual orders.

You will work closely with our Singapore Sales and Engineering teams to support existing customers, develop new customers and grow our business in the Philippines.

We are looking for a technically strong, hands-on and commercially minded engineer with semiconductor industry experience who enjoys working directly with customers, solving technical problems independently and developing both technical and sales skills.

Experience with Rasco, Advantest, Multitest and Delta Matrix test handlers is highly preferred.

Key Responsibilities

• Provide on-site and remote technical support to semiconductor customers across the Philippines.
• Install, assemble, test, and support our spare parts, change kits, test sockets, and customized components on semiconductor test handlers.
• Troubleshoot technical issues, identify root causes and ensure our products run smoothly in the customer's production environment.
• Support product evaluation, production trials, commissioning and customer buy-off.
• Follow up on customer evaluations and work with the SG Sales team to convert successful evaluations into purchase orders.
• Develop relationships with existing customers and identify new customers and business opportunities.
• Support pre-sales activities, product demonstrations, and technical discussions.
• Accompany and support the Singapore Sales / Engineering team during customer visits in the Philippines.
• Prepare product evaluation reports, customer feedback, and provide timely technical support to customers.
• Travel regularly to customer sites in Clark, Manila
• Act as the technical point of contact for customers and coordinate closely with our Singapore Headquarters.

Requirements

• Bachelor's Degree in Mechanical, Mechatronics Engineering or related field.

• Minimum 5 years of relevant semiconductor industry experience.

• Hands-on experience with semiconductor test handlers, especially:

  • Rasco, Multitest, Delta Matrix, Advantest experience is an advantage.

• Experience in field service, equipment support, maintenance, installation, troubleshooting or technical sales.

• Experience installing or supporting change kits, spare parts, test sockets or related semiconductor products is highly preferred.

• Strong troubleshooting, problem-solving and communication skills.

• Customer-focused, proactive and commercially minded.

• Able to work independently and directly with customers.

• Willing to travel extensively within the Philippines.

• Valid driver's license and own transportation are required.

Why Join Us?

• Attractive Salary + Transport Allowance + Phone/Wifi Allowance
• Annual Salary Increment + Performance Bonus
• Medical and Dental Benefits
• Career Progression
• Stable Semiconductor Industry with Long-Term Growth
• Friendly Management & Supportive Team Culture
• Immediate Hiring – Join Us and Grow with Us!

Be Part of Our Growth

If you are a hands-on semiconductor engineer who enjoys both technical problem-solving and customer-facing sales, we would like to hear from you.

Join us and play an important role in supporting our customers and growing our semiconductor business in the Philippines.