Sales Application Technician

RKI Instruments, Inc., an innovative gas detection company located in Union City, is seeking a focused individual with strong technical and interpersonal communication skills to provide our customers with technical support for sales and service of both RKI Instruments portable and continuous monitoring gas detection instruments. This position is a 100% onsite position.

The Applications Technician is responsible for the product applications engineering function at the company. The Applications Technician is a key member of the company's sales and marketing efforts and interfaces with many personnel and departments within the company as well as outside sales representatives, distributors, and end users of our products.

RESPONSIBILITIES:

Receiving and making telephone calls as well as emails relating to sales, applications and technical support for the company's products and services. Timely follow up is essential. Sales efforts include prospect qualification, solving needs and generating and following up on sales quotations. Also, will conduct product training both at regular in-house training sessions, through webinars and in some cases at customer locations. The Applications Engineer is also expected to make outside sales calls and /or technical applications support as needed.

EDUCATION AND TRAINING:

A Bachelor of Science degree in Engineering from a four (4) year University is strongly preferred. Further, a degree or strong background in electrical engineering or chemical engineering is especially helpful. Other technical degrees may be considered. Experience in sales, customer service and/or support and problem solving is desirable but not required. General computer proficiency is required in either PC or Macintosh platforms; preferably in both. In addition, strong interpersonal communication skills (both verbal and written) are required.

TECHNICAL REQUIREMENTS:

Applications Technician's function involves a thorough understanding of the customer's requirements, analyzing all pertinent data and solving the customer's needs. The ideal candidate will also have an initial fundamental, and later, thorough understanding of gas detection equipment and gas characteristics. The Applications Engineer will require a proficient working knowledge of gas detection equipment, sensors, basic electronic signals, as well as the physical properties of a variety of toxic, combustible and inert gases and compounds commonly found in industry. Much of this training and knowledge will occur on the job as it pertains to the gas detection industry. A high aptitude for assimilating and retaining technical information is essential.

We offer medical, dental, and vision benefits, Vacation, Dedicated Sick Leave, 401K and profit sharing. Please send your resume and salary requirements as well as check out more information about the position and our company at: http://www.rkiinstruments.com/careers/

Job Type: Full-time

Pay: $68,000.00 - $71,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person