Sales assistant

About the Role

Berwick Village Jewellers is looking for a friendly and customer-focused Sales Assistant to join our family owned team in our Berwick, VIC store. This is a casual position, offering flexible working hours. Availability to work Fridays and Saturdays is essential.

What You’ll Be Doing

• Providing excellent customer service and assisting customers with product selection
• Maintaining a neat and tidy store presentation
• Processing sales transactions, including cash handling and operating the point-of-sale system
• Restocking and replenishing merchandise as needed, including ticketing and display upkeep
• Maintaining and updating the customer database accurately
• Reporting to and supporting the Store Manager with general duties as required
• Working closely with our marketing department, including assisting with social media and taking photos for content

What We’re Looking For

• Previous experience in a retail or customer service role (jewellery experience is an advantage)
• Strong communication and interpersonal skills
• Ability to work well both independently and as part of a team
• Trustworthiness, enthusiasm, dedication, and a positive attitude
• Confidence using computers and digital systems (POS, basic apps, and social media platforms)
• Experience working with customer databases is essential
• Marketing or social media experience is highly regarded
• Flexibility to work a range of shifts, with Fridays and Saturdays being essential

What We Offer

At Berwick Village Jewellers, we pride ourselves on creating a supportive and inclusive work environment. We offer competitive pay rates, employee discounts, and opportunities for career development. Your wellbeing is important to us, and we encourage a healthy work-life balance.

About Us

Berwick Village Jewellers is a family-owned jewellery store that has been serving the local community for over 40 years. We are committed to providing our customers with exceptional service and high-quality products. Join our team and be part of a dynamic and growing business.