SALES ASSISTANT

Job Title: Sales Assistant (Hero Motorcycles)

Company: OSMOS One Summit Mobility Solutions Corp. (OSMOS)
Department: Sales
Reports To: Branch Supervisor / Sales Manager

Job Summary

The Sales Assistant is responsible for promoting and selling Hero motorcycles, assisting customers throughout the buying process, and ensuring excellent customer service. The position involves generating sales leads, explaining product features and financing options, processing sales documents, and supporting dealership operations to achieve monthly sales targets.

Key Responsibilities

• Welcome and assist walk-in customers in the showroom.
• Promote and sell Hero motorcycle units, genuine parts, accessories, and related products.
• Explain motorcycle features, specifications, pricing, promotions, financing, and warranty.
• Recommend motorcycle models based on the customer's needs and budget.
• Prepare quotations, sales invoices, and other sales documents.
• Coordinate with financing partners for loan applications and required documents.
• Conduct follow-ups with prospective customers through phone calls, text messages, or social media.
• Ensure motorcycles and showroom displays are clean, organized, and presentable.
• Assist during unit release and ensure complete documentation.
• Participate in marketing activities, roadshows, and branch promotions.
• Monitor inventory availability and report stock concerns.
• Achieve assigned monthly sales targets while maintaining high customer satisfaction.

Qualifications

• At least Senior High School graduate; college level or graduate is an advantage.
• Sales or customer service experience is preferred.
• Experience in motorcycle, automotive, or retail sales is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented and goal-driven.
• Basic knowledge of Microsoft Office and computer applications.
• Willing to work on weekends, holidays, and during promotional events.
• Knowledge of motorcycles and a valid driver's license is an advantage.

Skills

• Sales and negotiation
• Customer service
• Product presentation
• Communication skills
• Documentation and record-keeping
• Teamwork
• Time management
• Basic computer skills

Key Performance Indicators (KPIs)

• Monthly motorcycle sales target achieved
• Customer satisfaction rating
• Lead conversion rate
• Timely processing of sales documents
• Repeat customers and referrals
• Compliance with dealership policies and procedures

Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person