Sales Assistant

Job Title: Sales Assistant
Department: Sales & Marketing
Reporting To: Sales Manager / Sales Head
Location: Sachin, Surat
Employment Type: Full-Time

1. Job Purpose

To provide administrative and operational support to the Sales Team, coordinate with customers and internal departments, maintain sales records, and assist in ensuring smooth and timely execution of sales activities.

2. Key Responsibilities

• Assist the Sales Team in day-to-day sales and administrative activities.
• Prepare and maintain quotations, sales orders, invoices, and other sales-related documents.
• Coordinate with customers regarding enquiries, orders, delivery schedules, and payment-related matters.
• Follow up on customer enquiries and provide timely responses.
• Maintain accurate customer and sales databases.
• Prepare daily, weekly, and monthly sales reports as required.
• Coordinate with Production, Stores, Dispatch, Accounts, and other departments for order execution.
• Track customer orders and ensure timely delivery as per commitments.
• Maintain records of enquiries, quotations, orders, and customer communications.
• Assist Sales Executives in preparing presentations, reports, and other documents.
• Monitor pending orders, quotations, and customer follow-ups.
• Handle customer queries professionally and escalate issues to the concerned authority when required.
• Support the Sales Manager in achieving sales targets and completing assigned tasks.
• Perform any other sales-related duties assigned by the reporting manager.

3. Required Skills & Competencies

• Good communication and interpersonal skills.
• Basic knowledge of sales processes and documentation.
• Good working knowledge of MS Excel, MS Word, and email communication.
• Strong follow-up and coordination skills.
• Good organizational and time-management abilities.
• Attention to detail and accuracy in documentation.
• Ability to work independently as well as in a team.
• Professional and customer-oriented approach.

4. Qualification & Experience

Education: Graduate in any discipline; preferably B.Com, BBA, or related field.
Experience: 0–3 years of experience in Sales Support, Sales Coordination, or a similar role is preferred.

5. Key Performance Indicators (KPIs)

• Timely preparation and submission of sales documents and reports.
• Accuracy of sales records and documentation.
• Timely customer follow-ups.
• Order processing and coordination efficiency.
• Customer response and service quality.
• Support provided to the Sales Team in achieving targets.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time

Work Location: In person