Sales Assistant

Location: Surry Hills NSW, Australia
Employment Type: Full-time(9:00AM--5:30PM, Mon--Fri)

About Us
We are an international fashion brand with wholesale branches in Sydney, Melbourne, Brisbane, and Los Angeles (USA). Our mission is to deliver high-quality products and exceptional customer service. Join our passionate team and be part of an exciting global journey in the fashion industry.

We are currently seeking a Sales Assistant for our Sydney branch.

Requirements

• Fluent in English and Chinese (both written and spoken) – this is essential
• Strong communication and organizational skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office; experience with inventory/order systems is a plus
• Proactive team player with attention to detail
• Previous experience in sales or customer service is an advantage

Key Responsibilities

• Process customer orders and issue invoices in the system
• Communicate with customers regarding stock availability, pricing, deposits, and payments
• Coordinate with production and warehouse teams to track order progress and delivery schedules
• Maintain accurate product and order information
• Assist in the showroom with customer visits and sales
• Respond promptly to customer emails and internal team messages
• Support picking, packing, and delivery during busy periods
• Distribute new arrival images to customers and follow up on payments and delivery updates
• Check inventory levels and communicate restock or shortage information
• Handle customer returns and issue credit notes
• Prepare sales reports, weekly updates, and monthly cash reports
• Organize new arrivals and assist with collection launches or promotions
• Maintain organized records of invoices, orders, and shipping documents
• Support reconciliation between sales, warehouse, and accounting departments

Why Join Us?

• Supportive and collaborative team environment
• Opportunities for growth and career development
• Be part of an international fashion brand with exciting projects
• Generous staff discounts
• Quarterly company gift cards

How to apply

If you're ready to take on a new challenge and make a significant impact, apply now to join our team!  Please click ‘Apply’ to send your resume through.

For further information or any questions please contact Yvonne: [email protected].

Salary commensurate based on experience and qualifications. Please note only successful candidates will be contacted for an interview.