Sales Assistant

Job Summary:

The Sales Assistant provides administrative and operational support to the Sales Team in handling inquiries, preparing sales documents, coordinating with clients, and maintaining organized records. The role plays a vital part in ensuring the efficiency of the sales process and contributing to a positive client experience in a faith-based and service-oriented environment.

Key Responsibilities:

Sales Support:

• Assist in responding to sales inquiries via phone, email, or in person.
• Provide clients with product information, pricing, and promotional materials.
• Schedule and confirm appointments, client meetings, and site visits.

Documentation and Processing:

• Prepare and process reservation forms, contracts, official receipts, and other sales-related documents.
• Ensure accurate encoding and filing of client information and transaction records.
• Monitor and track the status of reservations, payments, and document submissions.

Client Coordination:

• Follow up with clients on pending requirements, payment dues, and appointment reminders.
• Provide updates and assistance during the sales and after-sales process.
• Handle basic client concerns with courtesy and escalate complex issues to the Sales Manager.

Team Coordination:

• Support the Sales Executives in organizing sales events, seminars, and church outreach programs.
• Maintain inventory of sales materials and ensure supplies are available when needed.
• Assist in preparing sales reports, performance trackers, and presentations.

Qualifications:

• Graduate of any 4-year course, preferably in Business Administration, Marketing, or related field.
• At least 1 year of experience in sales support, administrative work, or customer service.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and basic CRM systems.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and reliable.
• Experience in real estate, memorial services, or faith-based organizations is an advantage