Sales Assistant

Are you a hungry, motivated individual looking to get started in lumber sales? This position can help you develop the skillset and make the industry connections for a successful career in the lumber industry.

ABOUT ELK CREEK FOREST PRODUCTS

Elk Creek Forest Products started in 2001 as Elk Creek Sales in a small distribution yard with two men operating all roles. After over 20 years of steady growth, Elk Creek now occupies a 20+ acre facility stocked with over 15 million BF of premium lumber, providing employment for over 90 team members, still aiming to build upon our original root values:

• We believe powerful people empower others.
• We believe a thriving culture is the most important thing.
• We believe our success requires an ownership mentality.
• We believe there is gold in every person.

We are committed to excellence, leadership opportunities, building long-term and sustainable relationships, and our faith. We are committed to our team and providing both personal and professional growth opportunities, while matching your unique skillset to a position that will bring you and the company the most life.

If you are looking for an opportunity to grow your current skillset, innovate with an awesome and diverse team, and you are passionate about making a difference – please connect with us today.

The Sales Assistant role is to partner with the assigned salesperson(s), creating a team approach to provide excellent service to Elk Creek’s customers and vendors. Elk Creek highly values every relationship in the lumber industry, which are all tied to the success of the company. Being inquisitive, personable, relational, proactive and willing to learn about the lumber industry are all imperative.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Input sales orders into inventory software, process necessary paperwork and deliver to production to start order. (25%)
• Track order status, reviewing what is due and what is late and then working with production, planning, and dispatch teams to resolve any challenges to fulfill order in timely manner. (25%)
• Provide salesperson with necessary updates and information obtained by tracking orders or from customers. (15%)
• Manage orders that are ready by calling customers and tracking what has/has not been picked up. (15%)
• Act as liaison between customer, vendor and salesperson when salesperson is unavailable (email or phone), providing support with taking information, giving answers, diffusing tense situations, etc. (10%)
• Email or call customers/vendors with order status, questions, needed information or problem solving. (10%)

OTHER DUTIES AND RESPONSIBILITIES

• Process all credits/claims for assigned salespeople
• Review order status weekly on special purchase orders
• Ensure production has all orders in a time-sensitive manner
• Performs other duties and/or assists with special projects as needed

JOB/BEHAVIORAL COMPETENCIES

• Displays strong initiative and desire to learn, grow, and improve
• Ability to multitask in fast paced environment
• Excellent written and oral communication skills
• High attention to detail
• Ability to work in a collaborative team environment
• Strong computer skills and ability to learn industry-specific software and technology
• Ability to flex and adapt quickly in high-stake scenarios
• Ability to solve problems in a dynamic and evolving environment

MINIMUM QUALIFICATIONS AND EXPERIENCE

• High School Diploma or equivalent
• Minimum of 1 year data entry experience
• Proficient typing and ten key skills required
• Excellent basic math skills
• Previous lumber knowledge helpful

LEARN MORE AT: elkcreekforest.com

**Elk Creek Forest Products honors and values the diversity of all individuals and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, or any other characteristics protected by law.**

**We are a drug-free workplace, including marijuana, and perform pre-employment assessments.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Compensation Package:

• Bonus opportunities

Application Question(s):

• Excellent typing and 10-key ability.
• Excellent basic math skills.
• 1 year Data Entry experience.

Experience:

• Sales: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)

Work Location: In person