Sales Assistant

Sales Assistant — Part-Time
Jamies Jewellers, Frankton, Queenstown

Jamies Jewellers is New Zealand's oldest family-owned jewellery store, established in 1866, with stores in Alexandra and Queenstown. We're passionate about jewellery and proud of our work environment - one that's fun, supportive, and genuinely educational.

We're looking for a part-time Sales Assistant to join our Frankton store. This is a fantastic opportunity to step into a long-established, much-loved local business and build real skills in retail, jewellery, and customer service.

You will assist our customers with their enquiries and also work in the back office on watch and jewellery repairs, liaising with our jewellers and suppliers. You'll build genuine customer relationships while working towards sales and productivity targets.

About the Role

You'll be the heart and soul of our jewellery store - where serious expertise meets the joy of sharing in life's special moments. We're after someone who can move seamlessly between being a knowledgeable jewellery expert and a warm, fun-loving customer charmer.

There's also genuine scope to get involved in our social media and website - if you've got a creative eye or enjoy content creation, we'd love to put that to use.

• Min 20 hours per week, including rostered weekends.

• Start date flexible/negotiable

• Competitive hourly rate based on experience

• Full training provided

• Public holiday work is required

Main Tasks

• Assist customers in a friendly and approachable manner
• Inform customers of our products and services
• Keep jewellery and displays in excellent, clean condition
• Small repair work (training provided)

Other Duties

• Visual merchandising (training provided)
• Office admin
• Store cleaning

About You

• Previous retail or sales experience essential - jewellery experience a bonus, not a requirement
• A customer-focused mindset with a genuine commitment to outstanding service
• Proactive, confident, and able to use initiative
• Extremely reliable; able to work unsupervised
• Excellent communicator with all demographics
• Well presented
• Computer savvy
• Eager and willing to learn

You'll also need to be good with your hands, enjoy working in a small team, and have:

• A passion for exceptional customer service
• A love of jewellery
• Attention to detail, especially handling precious items
• A great eye for detail and visual merchandising
• Good eyesight
• Excellent written and spoken English
• Willingness to work weekends, holidays, and peak retail seasons

What We Can Offer You

• Ongoing training and development
• A supportive team that knows when to be serious and when to have fun
• Very generous staff discounts on jewellery and watches
• Competitive rate of pay
• Genuine creative input into our social media and website
• The experience of working within a 160-year-old family business and learning skills that last a lifetime

Please send your CV with a covering letter to [email protected]

Employer questions

1. How many years' experience do you have in a retail or sales role?
2. Do you have any experience with jewellery, watches, or luxury retail? (Not required, just keen to know.)
3. Are you available to work rostered Saturday mornings and an occasional public holiday?
4. Can you commit to a 12-month fixed-term contract?
5. Do you have any experience with social media content creation, photography, or website management?
6. Which of the following best describes your right to work in New Zealand?