Sales Assistant

Job Summary

Traffic Management by Truesdale Ltd (TMT) is looking for an organised, proactive Sales and Operations Assistant to support our sales activity and the day-to-day running of our traffic management operations.

Working closely with our management team, you will help manage customer enquiries, prepare quotations, develop client relationships and assist with coordinating upcoming works. You will also support the administration behind our operations, helping keep our job diary, records and job documentation accurate and up to date.

This is a varied role suited to someone who is confident speaking to customers, enjoys organising a busy workload and is comfortable moving between sales tasks and operational support.

Duties

• Handle customer enquiries: Respond professionally to telephone and email enquiries, understand clients’ requirements and gather the information needed to quote and organise works.
• Support quotations and sales: Prepare and issue quotations using agreed rates, follow up outstanding quotes and help turn enquiries into confirmed bookings.
• Build client relationships: Maintain regular contact with existing customers, identify new business opportunities and introduce potential clients to TMT’s traffic management solutions.
• Assist with daily operations: Help maintain the job diary and support the coordination of operatives, vehicles and equipment for upcoming works.
• Communicate job information: Ensure relevant instructions, site details and changes are passed to the appropriate people, keeping clients and operatives informed.
• Support job preparation: Assist with gathering purchase orders, work instructions, site information and the CAD plans or permit details required for each job.
• Maintain job documentation: Monitor and follow up outstanding jobpacks, job sheets and site photographs, helping ensure completed works are ready for invoicing.
• Keep accurate records: Update customer details, quotation records and operational information, alongside general office administration and support for the management team.

Requirements

• Strong verbal and written communication skills, with a professional telephone manner and confidence speaking to customers and colleagues.
• Good organisational and time management skills, with the ability to prioritise tasks and respond to changes in a busy working environment.
• Confidence using email, spreadsheets and computer-based systems, including Microsoft Excel or Google Sheets.
• Attention to detail when preparing quotations, recording job information and checking documentation.
• A proactive, reliable approach, with the ability to work independently and as part of a team.
• Experience in sales, customer service, administration or operational support would be beneficial.
• Previous experience in traffic management, highways, construction or utilities would be an advantage, but is not essential. A willingness to learn about our services and how the business operates is important.

Pay: From £105.00 per day

Work Location: In person