Sales Assistant

Smokies Life is hiring team members who love GSM National Park and enjoy a fast-paced retail environment!

We seek hourly sales assistants to work at Cades Cove Visitor Center. Duties include ringing up sales, answering visitor questions, stocking shelves, etc. Retail sales experience preferred. Hiring Rate: $16.00/hr plus the opportunity for performance bonuses. $ 20-a-day stipend for driving into Cades Cove. Need to be able to work 20-40 hours per week. This position requires Saturday and Sunday availability.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Operates visitor center sales outlet; performs opening/closing procedures; operates media player to showcase video media available for sale; secures sales outlet at end of workday.

Provides customer service in person or by telephone; provides assistance/information related to park/visitor center services, facilities, activities, locations, distances, merchandise, charges/fees, procedures, or other issues; directs visitors to points of interest within park; provides information regarding programs of Smokies Life and the National Park Service (NPS); provides interpretive information to assist visitors with identification of indigenous wildlife, flora, and fauna; refers inquiries to proper Association officials, NPS officials, Gateway Regional Visitor Center partners, or other personnel as appropriate.

Performs retail sales work; assists customers with selection of merchandise for purchase; conducts sales transactions; operates computerized cash register; process credit card payments, accepts cash payments, and makes change for items purchased.

Promotes the benefits of Smokies Life membership to visitors; recruits and processes new members and renewal members.

Records/secures money received; collects money deposited by visitors into brochure/leaflet dispensers; sorts, counts, and records money; balances cash register drawers; prepares bank deposits.

Helps maintain and run the historic Cable Mill. This includes grinding corn for demonstration purposes and informing visitors of the history and operation of the mill.

Maintains/displays shelf inventory of merchandise for sale; stocks shelves, brochure/leaflet dispensers, and display tables; places, moves, or removes stock items; replenishes items as necessary; obtains items from stock room.

Initiates requests for new/replacement materials from warehouse; inspects deliveries to verify accuracy and completeness of order; identifies incorrect or damaged items; packages items for shipment; communicates with warehouse personnel regarding status of orders, discrepancies, or problems; assists in conducting periodic inventories.

Applications can be downloaded from our website at https://www.SmokiesLife.org/ Or apply in person at Great Smokies Welcome Center 7929 E. Lamar Alexander Pkwy, Townsend, TN 37882

Smokies Life is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Job Type: Temporary

Pay: $16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• No nights

Supplemental Pay:

• Bonus opportunities

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Job Type: Temporary

Pay: From $16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program
• Retirement plan

Work Location: In person