Sales Assistant

We’re looking for a qualified individual to join our team as a receptionist/sales and provide excellent customer service to our members and guests. The ideal candidate should have prior experience working in customer service, as well as a passion for health and fitness. She will be responsible for generating leads, closing customers, greeting members and guests, answering phone calls, scheduling appointments, and providing information about our services.

Duties & Responsibilities

• Generate leads for potential clients
• Target sales and market our studio
• Greet members and guests in a professional and friendly manner
• Scheduling appointments with clients to start new membership or follow up on past memberships
• Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services
• Processing membership applications and fees, collecting insurance information, and issuing memberships
• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
• Updating member records with new contact information and payment details
• Maintaining membership records and processing fees as directed by management
• Collecting payment from members for gym services rendered
• Explaining facility policies and procedures to new members and helping them get acquainted with the facility
• Making announcements over the public address system about events taking place at the gym or facility or about facility policies

Skills Required:

• Proven customer service experience
• High school diploma or equivalent
• Excellent communication, interpersonal, and organizational skills
• Friendly and professional demeanor
• Ability to work well under pressure and multitask in a fast-paced environment
• Proficient in Microsoft Office, with aptitude to learn new software and systems : Mandatory

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)

Work Location: In person