Sales Assistant

Sales Assistant (Casual) — Kollecter

Location: Bayswater, Cannington & Ellenbrook (rostered locations may vary)
Job type: Casual (flexible hours, weekend + late-night trading availability required)

Kollecter is looking for an energetic, people-first Sales Assistant to help our customers find pieces they'll love and keep our store running smoothly. If you bring great vibes, love tidy shelves and sharper service, we'd love to meet you.

What you'll do

• Welcome every customer, build rapport, and deliver memorable service that drives repeat visits.
• Hit daily KPIs while keeping experiences friendly and genuine.
• Process sales, exchanges and click‑&‑collect using our POS with accuracy.
• Replenish stock, prepare products, and maintain a spotless, on‑brand floor.
• Assist with visual merchandising: windows, signage, and product stories.
• Receive deliveries, complete basic inventory counts, and help with stock room organisation.
• Follow cash‑handling, security and loss‑prevention procedures.
• Jump in wherever needed—this is a small, supportive team.

About you

• Customer-obsessed with clear, confident communication.
• A quick learner who stays calm when it's busy.
• Reliable and punctual with a "see it, sort it" mindset.
• Comfortable with tech (POS, email receipts, basic inventory systems).
• Physically able to be on your feet and occasionally lift/carry boxes.
• Availability: at least one weekday, weekend and one late‑night trade per week; extra hours during holidays/events.
• Must have the legal right to work in Australia
• Previous retail or customer service experience preferred (training provided for the right candidate)

What we offer

• Award-aligned hourly rate + casual loading
• Ongoing product & service training.
• A supportive team culture with clear feedback and growth opportunities.
• A roster that works around study, creative pursuits, or another job.