Sales Assistant

We are looking for a detail‑oriented and patient Sales Assistant to support our sales team in daily operations. The role involves order processing, client follow‑up, documentation, and close collaboration with internal departments. Strong computer skills and good command of English are essential.

Key Responsibilities

· Process sales orders, quotations, and invoices accurately using Excel and internal systems

· Prepare sales reports, charts, and summaries using Excel (including VLOOKUP, pivot tables, and basic formulas)

· Handle incoming emails and phone calls from local and overseas clients in English and Chinese

· Coordinate with logistics, warehouse, and finance teams to ensure timely order fulfilment

· Follow up on outstanding payments and delivery schedules with patience and persistence

· Provide general administrative support to the sales department

Qualifications

· Diploma or above in Business Administration, Marketing, or a related field (fresh graduates are welcome)

· 1–2 years of relevant experience in sales support, customer service, or administrative roles is an advantage

Technical Skills (Mandatory)

· Microsoft Excel : Proficient in data entry, sorting/filtering, conditional formatting, basic formulas

(SUM, IF, VLOOKUP)

· Microsoft Word : Skilled in document formatting, mail merge, table creation, and template design

· Microsoft PowerPoint : Ability to create clear and professional presentation decks

· Email & Internet : Comfortable using Outlook and other email platforms for daily communication

Language Ability

· English : Good written and spoken English – able to draft clear business emails and communicate fluently with international clients

· Chinese (Cantonese/Mandarin) : Fluent in spoken and written Chinese for local communication

Personal Attributes

· Detail‑oriented : High accuracy in data entry, order processing, and document checking; minimal errors

· Patient : Able to handle repetitive tasks, multiple follow‑ups, and last‑minute changes calmly and professionally

· Organised : Excellent time‑management and prioritisation skills to meet deadlines

· Team player : Willing to cooperate with colleagues when needed

· Proactive : Self‑motivated to learn new systems and improve work efficiency

We Offer

· 5‑day work week plus half day alternative Saturday

· Bank holidays and annual leave

· Medical allowance and performance bonus

· On‑job training and career progression opportunities