Sales Assistant

Westgrande Agency is a boutique real estate agency specialising in residential property sales, premium marketing and personalised client service.

The Real Estate Sales Associate will support the Director and sales team in managing property campaigns, building client relationships, generating new business and delivering exceptional results for buyers and sellers.

The role requires a proactive, professional and client-focused individual who represents Westgrande Agency's commitment to excellence, integrity and outstanding customer service.

Key Responsibilities

1. Sales & Business Development

• Identify potential sellers, buyers and new business opportunities.
• Conduct prospecting activities, including client follow-ups and database management.
• Assist with property appraisals and listing presentations.
• Build and maintain strong relationships with property owners, buyers and investors.
• Generate leads through networking, referrals and marketing activities.

2. Property Sales & Inspections

• Assist with home opens, private inspections and buyer enquiries.
• Follow up with prospective buyers and provide feedback to sellers.
• Coordinate inspection appointments and property viewings.
• Support the Director with buyer negotiations and offers.
• Assist with preparing sales documentation and monitoring transactions through to settlement.

3. Marketing & Property Campaigns

• Assist with preparing property listings and marketing materials.
• Coordinate photography, videography, floor plans and property advertising.
• Support social media marketing and property promotions.
• Monitor campaign performance and buyer engagement.
• Ensure properties are presented professionally and consistently with Westgrande Agency's premium branding.

4. Client Relationship Management

• Deliver professional and personalised service to buyers and sellers.
• Maintain regular communication with clients throughout the sales process.
• Update and manage client information within the agency CRM.
• Respond promptly to enquiries and follow up on potential opportunities.
• Develop long-term relationships to encourage repeat business and referrals.

5. Administration & Compliance

• Maintain accurate records of inspections, buyer enquiries and sales activities.
• Assist with preparing contracts, sales reports and relevant documentation.
• Follow agency policies, procedures and confidentiality requirements.
• Comply with applicable Western Australian real estate legislation and professional standards.
• Work closely with the Director and administration team to ensure smooth transactions.