Sales Assistant

Company: Telnet Media Inc. / [Your Company Name]
Job Title: IT Sales Executive – Web Development & Mobile App Development
Department: Sales & Business Development
Job Type: Full-Time
Experience: 1–4 Years (IT Sales / Digital Services Sales Preferred)
Location: [Shakarpur, Delhi]

About the Role

We are looking for a proactive, target-oriented IT Sales Executive to manage end-to-end sales for our web development, mobile application development, and related IT services.

The candidate will be responsible for generating and managing leads, contacting potential clients, understanding their business requirements, coordinating with the technical team, preparing quotations and proposals, following up with prospects, and converting opportunities into paying clients.

The ideal candidate should have strong communication, negotiation, client-handling, and follow-up skills, along with a basic understanding of website and application development.

Key Responsibilities

1. Lead Generation & Prospecting

• Identify potential clients through LinkedIn, Google, business directories, freelance platforms, email outreach, and other channels.
• Research businesses that may require websites, e-commerce platforms, CRM systems, or mobile applications.
• Generate new business opportunities through cold calling, email campaigns, LinkedIn outreach, and referrals.
• Maintain a consistent pipeline of qualified leads.

2. Calling & Client Communication

• Make outbound calls to prospective clients and respond to incoming inquiries.
• Understand client requirements, budgets, timelines, and business objectives.
• Explain our services professionally and arrange meetings or online demonstrations.
• Communicate with clients through phone calls, email, WhatsApp, and video meetings.

3. Lead & CRM Management

• Maintain and update all leads, client interactions, call notes, follow-up dates, and deal status in the CRM or sales tracker.
• Follow up with interested prospects regularly until the deal is won or lost.
• Ensure no qualified lead is missed due to delayed communication or poor follow-up.
• Prepare daily and weekly sales pipeline reports.

4. Sales & Deal Closing

• Present suitable solutions for website development, e-commerce websites, custom web applications, Android/iOS apps, and other IT services offered by the company.
• Prepare quotations, proposals, presentations, and commercial offers.
• Negotiate pricing and project terms within company-approved limits.
• Convert qualified prospects into confirmed projects and achieve monthly sales targets.
• Coordinate contracts, advance payments, and project handover after deal closure.

5. Coordination with the Technical Team

• Gather detailed project requirements from clients.
• Coordinate with developers, designers, and project managers to assess feasibility, estimated timelines, and pricing.
• Ensure that proposals accurately reflect the client's requirements.
• Maintain communication between clients and the delivery team during the sales-to-project handover.

6. Client Relationship Management

• Build and maintain long-term relationships with existing clients.
• Identify opportunities for repeat business, upgrades, maintenance packages, and additional development services.
• Maintain professional communication and ensure a smooth client onboarding experience.

Required Skills & Qualifications

• Bachelor's degree or equivalent practical experience in business, marketing, IT, or a related field.
• 1–4 years of experience in sales, business development, telemarketing, or IT services sales.
• Strong verbal and written communication skills in English and Hindi.
• Basic understanding of websites, e-commerce development, mobile applications, and software development processes.
• Experience with lead management, CRM tools, cold calling, follow-ups, and sales reporting.
• Strong persuasion, negotiation, presentation, and objection-handling skills.
• Ability to manage multiple leads and follow-ups independently.
• Target-oriented, organized, proactive, and comfortable working with sales goals.

Performance Metrics (KPIs)

The candidate will be evaluated on:

• Number of qualified leads generated.
• Number of calls, meetings, and proposals completed.
• Follow-up consistency and CRM data accuracy.
• Lead-to-meeting and proposal-to-deal conversion rates.
• Number and value of projects closed.
• Monthly revenue achieved against assigned targets.
• Quality of client communication and successful project handovers.

Compensation

• Fixed monthly salary based on experience and skill level.
• Performance-based incentives or commission on successfully closed business.
• Additional incentives for achieving or exceeding sales targets.

Who Should Apply?

Candidates with experience selling website development, e-commerce solutions, mobile apps, custom software, digital services, or IT solutions will be preferred.

Candidates must be comfortable making calls, generating new business, following up with prospects, negotiating deals, and taking ownership of the complete sales process.

To Apply: Please share your resume, relevant sales experience, current/expected salary, notice period, and details of previous sales achievements.

Pay: ₹15,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person