Sales Assistant - Labuan

Sales & Customer Service

• Greet and assist customers in a professional and friendly manner.
• Actively promote and upsell Duty Free products (liquor, tobacco, perfumes, cosmetics, confectionery, chocolate etc.).
• Achieve individual, branch sales targets and KPIs.
• Provide product recommendations based on customer needs and travel destinations.
• Handle customer inquiries, complaints and returns professionally.

Cashiering & Transactions

• Process sales transactions accurately using POS systems.
• Follow cash handling and reconciliation procedures.
• Verify boarding passes and travel documents as required for Duty Free sales compliance.

Merchandising & Branch Operations

• Replenish gondola, wall bays and ensure products are well displayed according to merchandising guidelines.
• Maintain branch cleanliness and presentation standards.
• Monitor stock levels and report fast-moving or low-stock items.
• Support stock counts and inventory audits when required.

Compliance & Security

• Comply with airport security regulations and Duty Free bonded stock procedures.
• Adhere to customs rules regarding restricted goods and quantity limits.
• Prevent shrinkage and report suspicious activities.

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person