Sales Associate - Casual

See's Candies Australia: Sales Associate — Casual

The Work is Sweet!

"Quality without Compromise" has been the See's Candies promise since 1921. For more than 100 years, See's has built a reputation for premium chocolates, friendly service, and unforgettable customer experiences. With over 250 shops across the United States and growing internationally, See's Candies is now expanding in Australia — and we're looking for enthusiastic team members to join us. If you love working with people, enjoy a fast-paced retail environment, and want to be part of a premium heritage brand, we'd love to hear from you.

Position

Sales Associate — Casual

Location: Robina Town Centre, Gold Coast QLD Pay: Starting from $28.00 per hour

General Retail Industry Award (MA000004)

Store Operating Hours:

• Monday, Tuesday, Wednesday, Friday, Saturday: 9:00am – 5:30pm
• Thursday: 9:00am – 9:00pm
• Sunday: 10:00am – 4:00pm

Opening shifts include an additional 15 minutes for operational tasks. Closing shifts include an additional 30 minutes.

About the Role

This role is for someone with a flexible schedule to be available any time during operating hours. This could be based on people out sick, vacation and/or support needed due to store being busy. As a Casual Sales Associate at See's Candies, your main focus is both supporting our sales floor and online order fulfilment — picking, packing, and preparing shipments to ensure every customer receives their chocolates in perfect condition. You will support in-store operations when needed, including during team member vacations, sick leave, or other absences.

For high-performing individuals, this casual position may become permanent based on performance and business needs.

Why Join See's?

• Be part of a premium heritage brand
• Friendly, supportive team environment
• Growth opportunities as we expand in Australia
• Work with one of the most loved chocolate brands in the world
• Generous employee discount
• Quarterly bonus incentives

Key Responsibilities

In-Store Customer Experience

• Greet customers warmly and provide friendly, knowledgeable service
• Offer product recommendations and allergen information
• Assist with gift selections and custom chocolate boxes
• Deliver a premium See's customer experience on the shop floor

Online Order Fulfilment

• Accurately pick and pack customer orders for online shipments
• Prepare parcels for dispatch, ensuring product integrity and presentation standards
• Process orders based on FIFO
• Maintain organized packing stations and manage shipping supplies
• Support order tracking and resolve basic shipping queries
• Meet daily dispatch deadlines and volume targets

Sales & Operations

• Operate the POS system and handle cash and card transactions
• Maintain clean, organized displays and restock product
• Support sales goals and store targets
• Assist with seasonal merchandising and promotions

Store Presentation

• Maintain high standards of store cleanliness and visual presentation
• Rotate stock to ensure freshness
• Support seasonal set-ups and promotional changes

What We're Looking For

• Friendly, positive attitude with a strong work ethic
• Excellent attention to detail — critical for accurate order fulfilment
• Strong communication and customer service skills
• Retail, warehouse, or e-commerce fulfilment experience preferred
• Reliable, punctual, and able to work independently
• Flexibility to work weekends, evenings, and holidays

If you have a passion for customer service, an eye for detail, and a sweet tooth for premium chocolates, we invite you to apply and become part of the See's Candies tradition in Australia.

Apply today and help us bring sweetness to Australia.

See's Candies Australia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

Company Overview

Please visit http://www.seescandies.com.au for more information