Sales Associate

Who you are

• This is a strong fit for someone early in their sales career who wants exposure to enterprise deal cycles and a path toward a quota-carrying role
• Highly organized with excellent attention to detail; comfortable managing multiple Sales Executives priorities at once
• Strong professional written and verbal communication skills — able to represent the team accurately to customers and internal stakeholders
• Proficiency with Salesforce or a comparable CRM; comfortable in Excel/Sheets for reporting and data cleanup
• Resourceful and proactive — able to identify what a Sales Executive needs before being asked and follow through without heavy oversight
• Team player with a coachable mindset and a genuine interest in learning enterprise sales and deal structuring
• Ability to handle sensitive customer and contract information with discretion
• 0–2 years of professional experience; prior internship, sales, or customer-facing experience is a plus but not required
• Bachelor's degree or equivalent practical experience
• Exposure to Salesforce or another CRM platform is a plus

What the job involves

• Redaptive is seeking a highly organized, detail-oriented Sales Support Associate to support a team of enterprise Sales Executives carrying large, complex Energy-as-a-Service opportunities
• This role is the connective tissue behind the team's day-to-day execution — prepare Sales Executives for customer meetings, keep pipeline and Customer Relationship Management (CRM) system’s data clean and current, and drive internal process work (deal desk submissions, contract routing, follow-up tracking) so Sales Executives can stay focused on the customer relationship
• You'll work directly with the Director of Sales and the full Direct Sales team, plus cross-functional partners in legal, finance, and sales operations
• Prepare Sales Executives for customer meetings: pull account and stakeholder research, assemble briefing materials, and confirm agendas ahead of key calls
• Maintain the CRM system across the team's pipeline — accurate stages, close dates, next steps, and program ownership in Salesforce
• Support deal execution: coordinate deal desk and legal submissions, track approvals, and chase outstanding questions to keep deals moving
• Log and track action items and follow-ups after customer meetings and help draft follow-up communications for Sales Executive review
• Assist with pipeline reporting and forecast preparation — deal-by-deal status rollups, stalled-deal flags, and account plan updates for reviews with leadership
• Coordinate with legal, finance, and sales operations on contract routing, credit checks, and other cross-functional deal requirements
• Support account transition and onboarding work (e.g., ownership handoffs, referral partner coordination) as accounts move between Sales Executives
• Maintain internal process documentation and playbooks, so the team has a consistent, repeatable way of working
• Provide general administrative support to the Director of Sales and team as needed
• Meeting preparation & account research - 30%
• CRM / pipeline data accuracy & reporting - 25%
• Deal support (submissions, approvals, follow-up) - 25%
• Process documentation & admin support - 20%
• Other duties as assigned

The application process

• End Date: August 28, 2026

Benefits

• Medical insurance coverage (medical, dental, vision) starts first day
• Equity
• 401(k) match
• Paid parental leave benefit
• Flexible time away
• 12 company paid holidays
• Monthly stipend for mobile phone and home internet
• Remote and hybrid work options
• Employee referral program