Sales Associate

About the role

Handle inquiries via e-mail, phone calls, Viber, Facebook and other social media accounts. Serve as the point person for customers order taking and order updates. Offer new and old products to new and old customers. Perform outstanding and fast customer service to customers such as following up on the preparation of their order, updating customers and making sure that their account is properly handled.

Key responsibilities

• Handle inquiries via e-mail, phone calls, Viber, Facebook and other social media accounts
• Serve as the point person for customers order taking and order updates
• Offer new and old products to new and old customers
• Follow up customers on their purchase orders
• Perform outstanding and fast customer service to customers such as following up on the preparation of their order, updating customers and making sure that their account is properly handled
• Handle customer concerns and complaints

About you

• College Graduate or Vocational Course
• Proficient in Excel and other office applications
• Capable of studying the company's products and services
• Good interpersonal skills especially to different types of people (from corporate people to wet market store owners)
• Ability to work with minimum supervision
• Willing to undergo sales training for one month
• Willing to undergo training and evaluation for one month
• Willing to work from Mondays to Fridays, 8:00am to 6:30pm
• Willing to work and be assigned in Circuit, Makati City