Sales Associate

SUMMARY OF POSITION:
Drive individual sales and productivity goals through personalized service while demonstrating expertise in product knowledge that supports the Quay vision and brand. This is an hourly, non-exempt role.

PRINCIPLE ACCOUNTABILITIES:

• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities (stocking, merchandising, etc.) while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the Quay brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Compliant with company policy and procedures ensuring operational efficiency
• Minimizing loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Budget Owner: No
Fiscal Accountabilities: N/A

Key Working Relationships: This person is required to maintain strong working relationships with the entire Shop team.

Required Skills & Experience:

• High School graduate or equivalent
• 0-2 years of experience in fashion sales or related area
• Ability to deliver a personalized customer service experience
• Perform basic math functions with a calculator
• Effective written and verbal communication skills

Travel Requirements: 0% travel

Physical Requirements:

• This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
• Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-20 hours per week
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.