Sales Associate

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations.

HOW WILL YOU MAKE AN IMPACT? You Will:

Sales Achievements

• Ensure a unique and exceptional client experience during a sale
• Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapt according to client(s) needs and motivations
• Strive to always improve and surprise the client(s)
• Deal with ease during negotiations and objections
• Transmit the passion and values of the Maison
• Act as the privileged contact for the client(s) in case of After Sales
• Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develop client loyalty
• Efficiently develop the client portfolio
• Execute targeted CRM actions
• Participate in client events and act as an Ambassador of the Maison

Daily Boutique Operations

• Respect all brand and boutique policies and procedures
• Participate in inventories
• Participate in the set up and breakdowns at opening and closing of the boutique
• Participate in the implementation of Visual Merchandising guidelines
• Assist with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

WHAT WE OFFER

CCNL Commercio

Salary Range (full time) 30K – 38KEUR

Commission Scheme

8 EUR Meal Voucher per working day

#Richemont #WeCraftTheFuture