Sales Associate

As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.

Key Responsibilities Sales Achievements

• Ensures a unique and exceptional client experience during a sale
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to client(s) needs and motivations
• Strives to always improve and surprise the client(s)
• Deals with ease during negotiations and objections
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in case of After Sales
• Meets individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivates strong client relationships and develops client loyalty
• Efficiently develops the client portfolio
• Executes targeted CRM actions
• Participates to client events and acts as an Ambassador of the Maison

Daily Boutique Operations

• Respects all brand and boutique policies and procedures
• Participates to inventories
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

PROFILE We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

Salary Range 26K – 34K EUR

Commission Scheme

6 EUR Meal Voucher per working day