Sales Associate

Position:        Sales associate

Reports to: Head of Sales and operations

The Madison Group was founded in 1996 in Hong Kong as a company representing premium lifestyle brands like bulthaup, Sub-Zero, WOLF, Jura and Rimadesio. Through the years, The Madison Group has collaborated with the region's leading property developers on residential projects that have become the benchmark of luxury of living. Today, the group has operations and retail outlets in Singapore, Shanghai, Beijing and Hangzhou. Its newly launched concept store, House of Madison, is an expression of its retail ambitions.

Launched in October 2014, House of Madison is a groundbreaking retail experience by The Madison Group, a global company representing luxury lifestyle brands. House of Madison serves as a retail playground for tinkers and tinkerers, artists and artisans exploring the intersection of design, gastronomy and the art of expressive living.

To cope with the company's expansion and market demands, we are now looking for high calibre to join our winning team.

Key Responsibilities:

l  Deliver exceptional customer service and create a premium shopping experience.

l  Engage customers proactively to understand their needs and recommend suitable JURA coffee machines and accessories.

l  Conduct live product demonstrations and coffee tastings to showcase features and benefits.

l  Follow up on sales opportunities**.**

l  Handle customer inquiries professionally**.**

Requirements:

l  Strong sales and communication skills

l  Passion for coffee and premium lifestyle products

l  Customer-centric mindset

l  Results-oriented with a proactive attitude

l  Good command of English, Cantonese (and Mandarin preferred)