Sales Associate

Key Responsibilities:

• Greet and assist customers in the showroom, providing product information and guidance on bamboo flooring, cladding, and decking options.
• Build and maintain strong relationships with customers, understanding their needs and offering tailored solutions.
• Provide expert advice on product features, benefits, and installation processes, emphasizing the eco-friendly and durable nature of our bamboo materials.
• Drive sales by actively engaging with customers, demonstrating product knowledge, and recommending suitable products.
• Maintain a clean and organized showroom, ensuring all product displays are up-to-date and visually appealing.
• Manage inventory levels, track stock, and communicate with the team to ensure product availability.
• Process customer orders, handle payments, and coordinate delivery and installation schedules.
• Respond to customer inquiries via phone, email, and in-person promptly and professionally.
• Stay up-to-date with product knowledge, industry trends, and competitor offerings to provide customers with the best possible advice.
• Collaborate with the sales team to achieve sales targets and contribute to the overall success of the showroom.

Qualifications:

• Previous sales experience, preferably in flooring, home improvement, or a related industry.
• Strong customer service skills with a passion for delivering exceptional service.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail.
• A positive attitude, proactive approach, and willingness to learn.
• Availability to work Monday to Saturday, 8:00 AM - 5:00 PM.